IT Help Desk

Joe Meireles

***** ******** ** ***** *******, Florida 33071 Phone: 954-***-**** ********.***@*****.***

Summary of Qualifications:

Outstanding customer service skills.

Highly organized, with great attention to details and follow through.

Advanced IT skills and abilities;

Familiarity with copper cabling and fiber optics.

Android system and APK compiling.

MS Office (Word, Excel, Powerpoint, Access), Adobe Photoshop, Adobe Dreamweaver.

Proficient in Linux with an emphasis in Ubuntu.

Knowledge in HTML and CSS.

Fluent in English, Spanish, and Portuguese.

Strong testing and troubleshooting ability.

Certifications:

Comptia A+ Certification 801 and 802 (In progress)

FDLE Florida Law Enforcement Officer Certification.

American Safety & Health Institute CPR Pro certified.

Security officer Class D and G License.

Professional Experience:

Leading Edge Consulting, Inc.: Coral Springs, FL, August 2015 - Present

Telecommunications technician

Responsible for cabling and termination of many wiring disciplines such as Cat5, Cat6, single and multi-mode Fiber optics, Coaxial, RJ11, among others. Involved in the maintenance and management of patch panel, switches, servers, and setting up new communication frames. Able to troubleshoot and detect errors in cables or connection. Installation, troubleshooting, and programming of VoIP telephones and systems.

G4S Security: Boynton Beach, FL, August 2013 – October 2015

Site Supervisor - Lieutenant Custom Protection Officer

Responsible for various security tasks included but not limited to, gate access control, vehicular and foot patrol, and SRT nightly tasks. Use of monitoring surveillance equipment, security database software, data entry and record keeping, two way radio communication and vehicle, building and facilities inspections.

Crider, Inc: Coral Springs, FL, June 2010 – August 2013

General Contractor

Performs various tasks in the construction field including but not limited to; general renovation and repairs of dwellings both interior and exterior. Experienced in use of various hand and power tools such as power drills, mixers and air compression equipment. Strong focus on customer satisfaction.

Education and Credentials:

Florida State University Tallahassee, FL

Bachelor’s Degree, April 2010

Criminal Justices BA Spanish Literature minor

Tallahassee Community College Tallahassee, FL

Associate of Arts Degree, August 2008

Florida Atlantic University Boca Raton, FL

Candidate for Associate of Arts Degree May 2008

Pat Thomas Law Enforcement Academy Tallahassee, FL

Law Enforcement Certification, December 2011

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