Information Technology Network Engineer

Stefano Agrelo

http://www.stefanoagrelo.com

*********@*****.***

CELL: 786-***-****

OBJECTIVE

Seeking an opportunity in the IT Networking field. CERTIFICATIONS

CCNA (2016)

Microsoft MCSA Server 2012 R2

CompTIA A+ Certification: A+ Certified IT Technician-2010

CompTIA Network+ Certification: Network+ Certified 2011

Completed CNAP (Cisco Networking Academy Program) Discovery 1, 2, 3, and 4

OCP-C Computer Support Specialist

OCP-A Information Technology Assistant

EDUCATION

Florida International University Miami, Florida

Bachelors in Information Technology and Minor in Business Admin Dec, 2014 WORK EXPERIENCE

Apollo Aviation Group/ 100x Contractor (Information Technology Dept) Mar 9,2015 - Jan 8,2016 Network Engineer/ System Admin

Manage FTP servers, AD/DNS, wireless access points and load balancers.

Experience configuring, monitoring, upgrading and maintaining systems hardware, software and related infrastructure.

Provided systems administration support for Windows systems including server and workstation upgrades, backup Microsoft SCDMP(Data Protection Manager 2012) and disaster recovery monitoring, user account setup and security administration. (Virtual Environment Hyper-V & Citrix XenApp)

Build and maintain a computer network with capabilities of sharing information or keeping it confidential for all employees throughout the building

Attend to all employee needs and concerns regarding the network

Train employees in network operations to avoid miscommunication

Troubleshoot issues with the network in order to make it run more efficiently and to avoid future problems

Performed research on new network features and functions that could be of use to the company MiamiTech Studio (Networking Team) Contractor August 12, 2014 – Mar 6, 2015 Junior Network Engineer

Manage the Network Infrastructure for two countries (Trinidad, and Ecuador)

Configured and complete projects for 3 buildings (GrupoLaar Ecuador) of networking Backbone and Servers.

Troubleshoot network connectivity, such as Cisco routers, firewalls, switches, wireless controllers. Florida International University (Student Affairs Vice President Office) Dec 12, 2011 – August 5, 2014 Network Engineer and Computer Support Specialist

Ability to troubleshoot basic wired and wireless network connectivity issues on Windows

Ability to troubleshoot PCs & Networks, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, and Quality Focus

Complete Software Installations, Virus & Spyware Removal on PC's

Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, or related networking equipment

Manage inventory for all department computer hardware

Implement network security at the department level as established by University standards and best practices to secure all data and maintains systems integrity

Florida International University (Division of IT) Temp July 25, 2011 – Sept 16, 2011 Service Desk Assistant

Troubleshoot wired and wireless network connectivity issues on Windows, Macintosh, and interact successfully with the Service Management System (Remedy) in order to track utilization

Reset passwords for customers in FIU Accounts, walkthrough system problems such as: voice mail, VPN, AD, FIU MAIL, Panther Mail, Panthersoft, E-Campus, Blackboard Skills

• Configuration of

Routing Protocols

EIGRP, OSPF, BGP.

• Configuration of

Switching, VLANS,

EtherChannel, STP,

RSTP

• Linux Experience,

configuring domain

Host, troubleshoot

network. Ubuntu

Server

Configurations

Web Servers

(Apache, and

Nginx).

• Microsoft

Office Suite:

Office 365,

Office 2003,

2007- 2016 (Word,

Excel, Visio,

PowerPoint,

Publisher, and

Access)

• Network

Security. Freelance

of PCI and SOX

• Troubleshoot

Networks

• Network

Addressing

• Excellent

customer

Service skills

• Language- Fluent

Spanish and English

Contact this candidate