Customer Service Administrative Assistant

PURPOSE STATEMENT

I am a results-oriented, highly organized team member seeking a position as an administrative assistant.

EDUCATION

Michigan State University, East Lansing, Michigan August 2011 – May 2014

Bachelor of Arts in Education, Language Arts

Dean’s List, May 2014

Eastern Michigan University, Ypsilanti, Michigan August 2010 – May 2011

SKILLS

Native French speaker

Unique perspective from living abroad in Switzerland, England, France, and Germany

Flexible relationship-builder with exceptional interpersonal skills and positive attitude

Goal-oriented employee who thinks critically to solve problems

Proficient in Powerpoint, Microsoft Word, Google Docs

WORK EXPERIENCE

Detroit Public Schools, Detroit, Michigan September 2015 – November 2015

Third Grade Teacher

Responsibilities:

Integrate multiple teaching styles and behavior modification techniques to ensure best learning for each student individually and as a group

Collaborate with coworkers to plan and teach lessons based on district curriculum

Evaluate student growth using data and support recommendations for further development

Left due to pending strike and contract negotiations

Southfield Public Schools, Southfield, Michigan September 2014 – May 2015

Fourth Grade Teacher – Student Teaching Internship

Responsibilities:

Assist with planning, preparing, and delivering instructional activities that facilitate active learning experiences to fourth grade students from the beginning to the end of the school year

Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula

Developed relationships with parents and families to ensure children’s best education

Differentiated instruction for students of all levels

Okemos Kids Club, Okemos, Michigan

Childcare Worker

Responsibilities: November 2013 – May 2014

Work fifteen-hour weeks while taking full-time university credits

Care for students from infant to two years to guide children in early life skills

Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children in the program

Red Cedar Cafe, East Lansing, Michigan February 2013 – July 2013

Customer Service

Responsibilities:

Take phone calls to take orders or answer any customer questions

Prepare food and drink while keeping a sanitary environment

Handle large guest orders and catering orders

Dairy Queen, Ann Arbor, Michigan May 2014 – August 2015 (Summers)

Customer Service

Responsibilities:

Key holder trusted to open and close the store

In charge of serving customers

Prepare food and drinks

Use cash register on a daily basis

Answer any customer questions or concerns in restaurant

EXTRA-CURRICULAR ACTIVITIES

Team State Championship in high school swimming for four years

Student Michigan Education Association (SMEA)

Tomorrow’s Educators for the Advancement of Multiculturalism (TEAM)

References will be provided on request

Contact this candidate