Agile Coach/Scrum Master

Daniel Swift

QUALTIFICATIONS

In depth knowledge of C# 3.0 and .NET 3.5.

Superior knowledge of Microsoft XP

Superior knowledge of Android OS and Devices.

Superior knowledge of Apple iOS.

Superior knowledge of the Agile Frame Work.

Superior knowledge of being a Scrum Master.

EDUCATION

Masters Information Technology in Project Management 11/07/10

American InterContinental University Hoffman Estates, IL

Bachelors Information Technology in Computer Programming 09/27/09

American InterContinental University Hoffman Estates, IL

CompTIA Security+ Certified

Certified Scrum Master (CSM) Nov 14 – Present.

EMPLOYMENT HISTORY:

Custom Imprinter, Albums, Inc. Lawrenceville, GA

From August 2004 to July 2009

Custom photo album and folder imprinter by using manual typeset.

Pulled product using scanner guns for individual orders.

Invoiced product at completion of orders pulled.

Ran credit card for order processing using POS system (Point of Sale).

Warehouse packing when needed. Shrunk wrapped product and labeled product using the AS400 system.

Information Technology Specialist/Analyst, Georgia Army National Guard

From August 2010 to present

Install and maintain Windows operating system

Install and maintain networking hardware

Configuring networking devices

Network Administrator

Security Admin

Train soldiers on network engineering and security enforcement

Provided infrastructure and communication support for mission critical operations

6 years of service in the US Army National Guard

Mobile App Engineer, FISERV, Alpharetta GA

October 2011 – April 2015

Helped brand and publish over a thousand Mobile Banking Apps for both Apple and Google

Identified and resolved issues that arose during the implementation of client Mobile Apps

Helped business clients with branding and understanding new features of the Mobile App

Gathered and refined customer requirements

Agile Coach/Scrum Master, FISERV, Alpharetta GA

April 2014 to April 2016

Mentor, coach and lead Agile teams working in several high profile deliveries

Help to create transparency for stakeholders, leadership and Agile teams

Coach the teams to continuously inspect and adapt

Coach teams in Scrum, Kanban, Lean principles, XP, Dev Ops, etc.

Provide Agile transformation guidance and execution of organizational plan

Whole system/end-to-end delivery focused

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