Customer Service Professional Experience

Professional Summary

Skill Highlights

Professional Experience

Da'Marcus Dixon

**** ***** ******

Houston, TX 77093

M: 832-***-****

*****************@*****.***

Results-focused management professional offering several years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Supervision and training

Sound judgment

Complex problem solving

hardware Data

Migration

HP-UX

Operating Systems

Validation

Power Point

Microsoft Outlook

Microsoft Office

Energetic Work Attitude

Customer Service Oriented

RedHat Linux

System integration

Microsoft Visual C++

June 2012

to

December 2015

Macy's Inc Houston, TX.

Fulfillment Center Supervisor/Lead

Performed system integration, technical planning, and verification and validation. Analyzed source data

Trained fellow team members

Created metrics and test plans to run.

contributor of data migration process

Managed team of 10 of professionals.

June 2007

to

April 2010

FedEx Houston, TX

Package Handler

Sorting packages for delivery

Operating heavy machinery

Rotate through various areas and positions

Load packages on conveyor belts and on delivery trucks Stack materials in accordance to instructions

Pack and seal products and materials

Manage cycle counting and inventory control procedures August 2004

to

June 2007

Hewlet Packard Houston, TX

Assembly

Start up and stop equipment.

Assist with production line in factories.

Clean production area.

Sweep, mop, and and remove debris.

Education

Additional Information

Load and unload items from machines, carts, and dollies. Feed or place items onto equipment for processing. Spring 2009 Prairie View A&M University Prairie View, TX Bachelor of Science: Computer Engineering Technology GPA: GPA: 3.2

Computer Engineering Technology GPA: 3.2

Present Prairie View A&M University Prairie View, TX Graduated: Undergraduate

Undergraduate

Bachelor of Science: Criminal Justice

GPA: GPA: 3.2

Criminal Justice GPA: 3.2

Recognition Texas Scholar Grant Recipient

Macy's Associate of the Year 2015

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