Customer Service High School

Professional Summary

Skills

Work History

Education

MICHELLE NORADIN

**** ******* **, ******** ****, IL 60131 (H) 773-***-**** (C) 773-***-**** **************@*****.*** Customer Service Support

Trusted key holder

Exceptional communication skills

Quick learner

Proficient in cash management

Multi-line phone talent

Creative problem solver

MS Windows proficient

Strong client relations

Cash flow management

Credit card processing

Cashier 11/2013 to 06/2015

Marino"s – Harwood Heights, IL

Worked on register checking customers out, bagging groceries helping customers find items in store, cleaned registers, filled candy shelves, filled bags when they were low at registers. Accounts Receivable/Customer Service Support Team 08/1993 to 11/2012 Coca-Cola Refreshments – Niles, IL

Accounts Receivable 1993-2001

- calling customers to collect payments

- keeping track of payments on a AS400 program

- making deposit slips for the cash/checks that we received to apply to customers accounts

- helping out on the switch board directing calls to the correct person and or department. Transferred to Customer Service Support Team 2001-2012

- calling customers and scheduling there install and or pick up of either a vending machine and or fountain machine

- make a schedule on a excel spread sheet on a daily basis

- kept track of the equipment serial numbers that was either installed/picked up for inventory days

- had to make a map quest out on excel spread sheet each day for each stop for the technicians because each stop had a specific time frame to be done

- scanned equipment on inventory days to make sure all equipment was accounted for according to the paperwork that we either installed/picked up from

- did Krono's on a Monday for Payroll had to check to make there were no miss punches and if there was had to fill out an adjustment sheet for the employee to fill out and also had to key in any tolls or allowances for the technicians if they had payed any tolls while out servicing the customers, had to key in any Holiday Pay that was issued.

High School Diploma: 1990

Resurrection High School - Chicago, IL

Contact this candidate