Customer Service Sales
Resume:
SIV SARKAR
Scarborough, ON, M1P 2M7
**********@*******.**
Objective: Obtain a position as a Loss Prevention Associate/ Security Guard/Concierge
Professional Highlights:
Hold dual license – Security Guard and Private Investigator
Standard Fist Aid & CPR Level C/AED (2 days) training – Red Cross Canada
Smart Serve Certificate holder
Previous experience as Security/concierge
Very long time customer service experience in different industries
Customer service experience at Wal-Mart, No-Frills, Tim Horton’s etc.
Trained in Forensic Accounting from Seneca College
Hindi (written and spoken), Bengali (written and spoken), Urdu (spoken)
Technical Skills:
Forensic Investigation skill/Interviewing skill
Knowledge in Privacy Law, Trespass To Property Act, Provincial Offences Act
Knowledge in Identity Theft issues
Knowledge in Criminology and Laws relating fraud
Security Experience:
Security Guard – Full Time Sep 2015 –Till Date
GardaWorld Securities
Security Guard – Part Time Feb 2015 – till date
Security Management Service
Security Guard – On Call Feb 2015–Dec 2015
Federal Force Protection Agency
Concierge Security Guard May 2013–Dec 2014
ASP Securities Inc.
Other Professional Experiences:
Salesperson Feb 2013 – May 2013
Alarm Guard Security Services Inc.
Sell ADT security system to clients
Customer Service Professional for Rogers Wireless Mar 2012 – Jan 2013
Worked as independent business person from call center set up at home
Customer Service Representative/Sales Rep Sep 2010 – Mar 2012
Pusateri’s Ltd
Explained product specification to customers, Conduct Sales Demonstration and make actual sales, Train junior sales persons
Achieved record sales target within six months by increasing sales by 250%
Voluntary Positions:
Counselling Service – Debt Counselling
Woodgreen Community Centre, Danforth, Oct 2012 – to date
Member of the Grant Advisory Committee for Social Investment Fund at the Toronto Community Housing Corporation On call
Assess eligibility for applications to be considered for grant based on priority, usefulness, effectiveness and other criteria
Compliance Department Clerk Mar 2008 - Nov 2008
OMERS Administration Corp, Toronto
Performed Legal and compliance tasks
Mutual Fund Sales Person
Global Maxfin Investments Inc. Sep 2007 – Mar 2008
Sold Mutual Funds and other financial products to clients
Sales Associate Aug 2006 - Mar 2008
Wal-Mart Canada, Agincourt Mall
Helped customers at the stationary department and hardware department
Mutual Fund Rep July 2006 – Aug 2007
WFG Securities of Canada Inc.
Sold Mutual Funds and other financial products to clients
Field Placement
RBC Financial Group – Field Placement for project work– May 01, 2006 to May 19, 2006
Mutual Fund Sales Person Aug 2003 – May 2004
Investors Group Financial Services Inc.
Sold Mutual Funds and other financial products to clients
Education
Studying at Seneca part-time for Accounting Certificate
Graduate Certificate in Forensic Accountancy from Seneca 2005
APPLIED SKILLS – PROJECT WORKS DONE AT SENECA:
Identity Theft & Credit Card Fraud
Diamond Security Project
AML Compliance in Money Service Business in Canada
Reference: Available on request.
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