Customer Service Human Resource
Resume:
Maritza Millan
Trenton, NJ
**********@*****.***
SUMMARY:
A fast learning, persistent employee with good punctuality and solid work ethic
OBJECTIVE:
To obtain employment as a Supervisor
EDUCATION:
08/14-Present Mercer County Community College- Trenton, New Jersey
Studying a Bachelor Degree in Special Education
10/11- 01/12 Mercer County Community College- Trenton, New Jersey
Studied Early Childhood Development Certificate
COMPUTER SKILLS:
Microsoft Windows 95-XP Microsoft Outlook Microsoft Excel Infinity QSI database
Microsoft Access Microsoft PowerPoint Internet/E-mail Medent database
EXPERIENCE:
11/09- Present Receptionist/Family Care Worker/ Respite Care Counselor for HomeFront Preservation Center
Responsible for providing medications to clients that have been provided prescription from doctor
Provide accurate documentations of any occurrence within the location
Monitor parent and children safety through enforcing rules
Responsible for transporting parents and children to hospital or off site location
11/14- 12/15 Shift Manager for Amazon Fulfillment
Provide accurate documentations for any Human Resource issues involving associates
Responsible for scheduling and opening a new hire inquiry for all employees
Supervise and guide employees on any safety issues and work performance needs
Conduct trainings and jump start meeting for team organization
10/13- 07/15 Paraprofessional for Trenton Board of Education
Provide clerical support for the Lead Teacher
Responsible for assisting the teacher with lesson plans, and maintaining organization
Responsible for substituting in case of teacher’s absence
Assisted the principal with any project or report work needed in a timely manner
08/13- 12/13 Night Supervisor for SBM (Titusville Location)
Supervise all cleaning operations carried out on the night shift
Conduct custodial training to ensure standardization of performance at each facility
Handle responsibilities of planning and organizing custodial work schedules
Analyze and report on the effectiveness of supplies and equipment
Ensure the following of all safety procedures
Interview and select staff for temporary or permanent position
03/11- 07/13 Head Custodian for West Windsor Plainsboro School District
Handle minor maintenance issues
Keep track of inventory
Handle fire and safety codes in building
Oversee the training of new staff
Strip and wax floors
Shampoo and extract carpets
06/00- 08/12 Director of the Leadership Program for Y.M.C.A. of Trenton
Responsible for organizing schedules for camps and staff
Prepare and coordinate curriculum related events with community organizations
Responsible for transporting students to off-site locations for trips or trainings
Conflict resolution for families and campers
SPECIAL SKILLS:
CPR, AED, and First Aid certification Reliable employee Organized
Positive attitude Aggressive learner Team player Detailed oriented
LANGUAGES:
Fluent in Spanish and English
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