DBA/Engineer/ Project Manager

Judy Walker

**** **** ******* ****, *** Vegas, NV 89106, Tel: 404-***-**** email: *********@*****.***

Professional Summary:

To obtain a secure position in Information Technology where I can advance my career, demonstrate my experience, education, and skills with a reputable company.

Active United States Public Trust Security Clearance 2016

EDUCATION: Nevada State College, Henderson, Nevada – UNLV System

Bachelor Applied Science, Management Information Technology, Graduated 12/2011

Baltimore City Community College, Baltimore, Maryland

Associate in Applied Science, Computer Information Systems, Graduated May 1998

WORK EXPERIENCE:

11/14 – 2/16 Pomeroy – Mercy Hospital, Information Services Department, Toledo, OH

Deployment Engineer

Responsible for installation of Mercy Hospital Saint Vincent Information Services Department’s deployment, assisted project manager with Oracle time management schedule.

Responsible for delivering technical knowledge, and operational procedures for their IT systems in a cloud based environment.

Responsible for SQL databases media storage, print roll outs, project scheduling and employee database timesheets upkeep.

Responsible for troubleshooting issues on LAN networks in Windows Enterprise environment.

Responsible for VPN server configuration, and Microsoft Installation Software Management.

Responsible for launching Microsoft 2010 – 2016 software applications, logins, username, passwords, punch down of desktops, VGA’s, laptops, cable connectivity, and iCloud blue screen imaging,

Responsible for data integrity and data analysis techniques mitigating data and protecting company assets.

Responsible for ipconfig releasing IP addresses and flushing DNS.

Responsible for training employees how to test their software applications.

Responsible for system preparation identifying technician and locating department to identify QA process of old pc machines, replacement pc machines and exceptions.

Responsible for documentation of project activities, verified checklist and validation of QA cut sheet for removal and replacement of pc machines.

Responsible for testing applications in Microsoft 20010 - 20016 identifier controls and Microsoft Lync 2010.

Responsible for tracking ticketing system, asset management, inventory and shipping.

Responsible for remote and desk-side installation of various software packages, engineering tools, and patches.

Responsible for using image software to apply Windows operating systems or perform backup images and testing.

Responsible for data recovery from hard disk drives and data migrations throughout Windows XP/Migration 7/Microsoft 2010/2012.

Responsible for activation of network ports and work with the networking team to troubleshoot port rand network printer issues.

2/13 –8/14 Direct Sales Solutions, Brooklyn, New York

IT Information Sales Consultant

Responsible for interacting with business owners and decision makers.

Responsible for present and close value-focused deals in a limited number of visits.

Responsible for effectively managing a daily schedule of new visits, and territorial appointments.

Responsible for identifying and analyzing territory business and planned meetings, while collecting data for upcoming proposal meetings

Responsible for the upkeep of the service level agreements clients Portfolio and secured referrals.

1/12 – 1/13 ITR Consulting, Atlanta, GA

Technical Support

Responsible for escalating incident trouble tickets and implementing all required security problem at the service agreement levels.

Responsible for viewing and editing XML files and processing batch and security requests in Identity Management Suite and Security Management.

Responsible for processing IDs in Active Directory using Windows Server Administrative Tools and registry.

Responsible for managing active directory services, trusted sites, certificates, web hosting, domain controllers, console command interface and system utility configuration.

Responsible for downloading JBoss server applications for connecting to IP addresses systems utilities configuration of network, hardware and software.

10/11 –11/12 Paradigm Technology, Chicago, IL - United Health Care Group, Dunwoody, GA

Deployment Technician

Responsible for assisting project manager with deploying, server configuration and ongoing maintenance of desktops/laptop handheld/mobile devices, peripherals, launch software applications, QA and production reports, and asset management.

Responsible for troubleshooting Windows XP/7 in iCloud environment, MS Office Suites, Oracle database, Outlook, SQl, active directory logs, security threats, vulnerabilities and logging security issues, and infrastructure and change management.

References: Available upon request.

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