Customer Service Sales
Resume:
Erica M. Michael
Cell 214-***-****
****************@*****.***
Objective: To obtain and secure a position that will enable me to utilize
my sales, customer service skills and management skills.
Employment History
Door Dash Delightful Delivery 10/2014- Present
Delivery Driver
Position included:
Customer Service and Inventory
Time management and Sales
Food Delivery throughout the DFW
MGM International Call Center12/2013- 09/2014
Reservation Specialist and Sales Agent
Position Included:
Customer Service
Sales and Collections
Inbound and Outbound calls
Allegiant Airlines Call Center 02/2012-12/2013
Reservations Coordinator
Position Included:
Inbound and outbound calls
Sales and Collections
Dispatch
Mouser Electronics Warehouse 01/2011- 02/2012
Data Entry Specialist
Position Included:
Data Entry 9,000 key strokes per hour
Order Entry and order Pulling
Sales and Collections
Skilled in
Excel, Word, Outlook, AS 400, Sales Force, PowerPoint, CRM, MSA Tool,
Lotus Notes
Education
General Studies Lamar High School, Arlington Texas Graduated 05-2007
Medical Assisting Certificate Everest College, Arlington Texas Graduated 10-2010
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