Technical Support Administrative

MERCEDES N. DUCRE

Houston, TX ***** *************@*******.***

EXECUTIVE ADMINISTRATIVE ASSISTANT

Highly-motivated, enthusiastic, and dynamic professional with 20+ years of experience in administrative and technical support within the Oil & Gas industry. Proven as adaptable within challenges and changing environments and as being decisive and direct. Team player with strong communication and interpersonal skills.

Administrative Support

Technical Support

Communication

Leadership

Teamwork

MS Office Suites

Lotus Notes

MS Outlook

4-Yr Degree

PROFESSIONAL EXPERIENCE

Kelly Temp Services, Houston, TX 2015 to 2016

Administrative Support

Contract: ExxonMobil Company, Government & Public Affairs (10/15-1/16)

Performed administrative duties in support of group Admin.

Kelly Temp Services, Houston, TX 2006 to 2015

Administrative Support

Contract: ExxonMobil Company, Business Development-Equity Management Group (2014-2015)

Performed administrative duties in support of new group.

Contract: ExxonMobil Company, Asia Pacific Middle East Group (2014)

Assisted Operations Manager and VP of Geosciences Division within realm of administration.

Contract: ExxonMobil Company, China Changdong Project (2014)

Expertly executed administrative tasks, including Payroll, TSP, international visas, and passports.

Contract: ExxonMobil Company, Public Affairs (2013-2014)

Selected to perform administrative tasks in order to replace administrator on medical leave.

Contract: ExxonMobil Company, Middle East Projects & Australia/Iraq Group (2012-2013)

Supported 4 Managers as well as employees.

Acted as Backfill for Lead Admin, SHARP Payroll Timekeeper, and Tenant Org Administrative Contact.

Prepared teams for Project Weekly meetings including gathering and finalizing documents, reservations, and catering as needed.

Managed domestic and international travel arrangements, expense reports, and office management.

Coordinated inter-office celebrations such as birthdays and various holidays.

Ensured appropriate and timely delivery of all packages.

Facilitated communication as Fire Warden, Ergo Contact, and IPI Inspector.

Contract: ExxonMobil Company, Procurement (HECC) Pilot Group (2012)

Provided administrative support for 2 supervisors and 6 employees.

Managed meeting reservations and catering for weekly workshops, both on and offsite.

Arranged and coordinated group teambuilding activities.

Ensured appropriate and timely delivery of all packages.

Facilitated communication as Fire Warden, Ergo Contact, and IPI Inspector.

Contract: ExxonMobil Company, Alaska Pipeline Project (2009-2012)

Supported 1 supervisor, 3 managers, and total of 30 people located in Houston, Anchorage, and Calgary.

Planned meetings and arranged catering in office location including Anchorage and Calgary.

Prepared weekly reports.

Edited pertinent documents and handled any miscellaneous requests, including confidential correspondence.

Executed travel expense reporting.

Ensured appropriate and timely delivery of all packages.

Facilitated communication as Fire Warden, Ergo Contact, and IPI Inspector.

PROFESSIONAL EXPERIENCE, cont.

(Kelly Temp. Services, cont.)

Contract: ExxonMobil Company, Offshore Construction Project (2007-2009)

Supported 50 field and office employees in both administrative and technical realms.

Accurately reconciled expense reports for submission to management for approval.

Executed payroll duties for 3 separate payroll groups.

Completed any miscellaneous requests such as computer repair or office requests and scheduling meetings.

Effectively orchestrated off-site and out-of-town hotel meetings with catering needs.

Contract: ExxonMobil Company, Corrosion Group (2006-2007)

Successfully streamlined process of incorporating data by utilizing one executive database as opposed to many that had been used concurrently.

Created, maintained, and updated Safety Construction Contractor Database with hundreds of entries.

Collected and validated address information from sources including contractors and contract personnel.

Ensured safety and alcohol status data remained accurate and consistent.

Prepared database for adoption by Safety & Procurement Groups.

ExxonMobil Company, Houston, TX 1973 to 2005

Technical Support, Corrosion Group (2003-2005)

Provided technical support to group managers, supervisors, and personnel.

Gathered and compiled statistical data pertinent to chemical reporting from multiple sources in order to accurately create all necessary reports.

Administrative Support (1973-2003)

Provided constant administrative and technical support to many cross-functional groups, including Services, Offshore and Inshore Drilling, Telecommunication, Asset Management, Lena Project Group, Mobile Bay Project Group, Production Technology, and Corrosion Group with specific duties varying from group to group.

Facilitated and coordinated training for 150 engineers within Production Technology Group.

Executed SAP duties and acted as Safety Leader within Corrosion group, responsible for scheduling of any meetings, selecting prizes to be awarded, and tracking finances.

EDUCATION

Bachelor of Science, Office Administration, Southern University

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