network engineer/administrator and voice engineer
Resume:
COLIN M. LEITCH
*** ***** ******, **** *******, NY 11704
*****.********@*****.***
www.linkedin.com/in/colinleitch
PROFESSIONAL SUMMARY
Telecommunication Systems Professional and Military Veteran with an active Secret Security Clearance and eight years of proven experience in the United States Marine Corps. Accomplished measurable results while leading teams of 65 and managing multiple circuit switched and packet switched networks responsible for the communication ability of over 10K personnel in a dynamic, fast-paced environment. Possess a comprehensive background in information technology, communication, program development, training and development derived from conducting domestic and global operations in the United States and Afghanistan. PROFESSIONAL SKILLS
Leadership / Supervision Communication Security Strategic Planning
Program Development
Cisco Certified Network
Associate
VoIP / Unified Call Managers
Telephone Switching
Networks
Troubleshooting
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
UNITED STATES MARINE CORPS
Technical Controller/Information Systems Administrator August 2014 - Present
Performed, supervised and instructed the installation and operation of over 150 circuits ranging from Plain Old Telephone System (POTS) lines, T1’s, DS3’s, to OC3’s.
Managed a team of four people executing over 50 hours of trouble shooting procedures on all circuits that fall under the scope of Marine Corps Base Quantico (MCBQ) to restore services in the event of outages.
Assisted in implementing procedures to install a new fully converged packet switched network to support out of band management of all devices that fall under MCBQ.
Regularly monitored and identified networking issues, and troubleshot to determine appropriate corrective actions for the IP network and devices.
Maintained a LAN that supported over 50 users in their daily device management tasks. Tactical Switching Operator Instructor June 2012 – August 2014
Instructed the daily curriculum of a 26-week technician course, training and supervising over 500 personnel, with a 95% success rate.
Developed and implemented the Period of Instruction for a Career Level Supervisor’s Course.
Mentored, and taught curriculum to 11 newly appointed career level managers in Telecommunications Protocols and circuit switched networks, as well as packet switched networks, Voice Over Internet Protocols, Digital Subscriber Line Access Modules, multiplexing, Cisco Unified Communications Managers, Cisco Call Manager Express, and fully converged networks.
Established and maintained multiple LAN’s and WAN’s in a classroom environment to allow over 500 students the ability to connect and converge their communications networks.
Designed, set up, and performed necessary troubleshooting for multiple LAN’s to support field level exercises for over 60 users at a time to provide for fully converged telecommunications.
Created and implemented backup and disaster recovery protocols for LAN’s in support of field exercises and classroom instruction.
COLIN M. LEITCH, PAGE 2
Received multiple awards for outstanding performance as an instructor in different venues. Communications Supervisor October 2007 – June 2012
Designed, coordinated, and developed telephone switching networks in support of multiple regiment level field exercises maintaining a mission readiness of 98%.
Developed training to provide five subordinate units of over 10K personnel appropriate telephone switching skills in order to operate a commercial telephone backbone and Voice over Internet Protocol (VoIP) for training and combat exercises.
Planned, coordinated, and oversaw the relocation of $7M of communication equipment accounted for all components and record jackets for all equipment valued at over $2M.
Operated and maintained all Cisco Unified Call Managers (CUCM) and 6,752 VoIP phones on the voice network for the Regional Command Southwest Afghanistan.
Supervised a team of 75 personnel in the installation, operation, and maintenance of field wire systems and outside plant facilities of a unified telephone system.
Drafted circuit diagrams, work schedules, switchboard programming, and instruction of 75 telephone systems personnel in wire techniques and telephone equipment employment.
Tracked all equipment deficiencies in accordance with quarterly procedures, ensuring repairs or replacements were ordered and operational prior to deadlines, in order to maintain mission readiness.
Maintained the communication security standard operating procedure to ensure compliance with appropriate directives.
Assisted in troubleshooting Local Area Networks (LAN’s) and Wide Area Networks (WAN’s) in support of over 10K users serviced by the converged telecommunication infrastructure.
Received multiple awards for performance in various roles and duties. EDUCATION / CERTIFICATIONS
Cisco Certified Network Associate (2013), VX 900 Level I (2009) Cisco Communication Manager Advance Course (2009)
Cisco Certified Network Professional Voice (in progress) Basic Instructor Course (2012)
TECHNICAL SKILLS
SOFTWARE
Microsoft Office SharePoint / ShareDrive VMware
Cisco Unified Call Managers
Session Initiation Protocol
Cisco Call Manager Express
Redcom High Density Exchange
Troubleshooting
Voice Over Internet Protocol
HARDWARE
Redcom High Density Exchange Gigabit Passive Optical Network Redcom Slice
Cisco Unified Call
Managers/Express
Synchronous Optical Network
devices
Border Elements
Cisco Routers, Switches
Public Switched Telephone
Network
Private Branch Exchange
Various forms of transport
architecture
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