Customer Service Management System

PRAMOD RAMJIT PRAJAPATI

B-**, Plot no.**, Amrut Manthan CHS,

Nilkanth Nagar, Near Ganesh Nagar,

Kandivali (w), Mumbai-400067

CONTACT NO: 897-***-**** *****-******.************@*****.***

Objective:

Looking for a challenging career which demands the best of my professional ability in terms of technical and analytical skills, and helps me in broadening and enhancing my current skill and knowledge.

Educational Qualification

Examination

Board/

University

School /College

Percentage obtained

Year of passing

B.E (CSE)

MUMBAI

ATHARVA COLLEGE

62%

2015

H.S.C.(Science)

MAHARASHTRA

N.M.F COLLEGE

67%

2011

S.S.C.(English Medium)

MAHARASHTRA

SHRI J.A. High School

65%

2009

SKILL SET:

•Languages : C++, Java, SQL.

•Subject : Computer Programming and DBMS.

•Programming Environment : Net beans, TurboC, JDK, JRE, and Oracle SQL.

•Operating System : Windows, Linux.

PROJECT 1:

Title: Group Fund Queue Management System.

Description: This project is an Internet-enabled application will be created. The queue management system will generate a coupon number for each customer visiting the bank. A central display system will display the coupon number for each customer service desk. The system will allow the bank staff to increment the ticket number after they serve a customer.

Event Name: Seminar Presentation.

Organizing Institute: NIIT LTD.

Date: December 2015

PROJECT 2:

Title: Ranking Using Social Media Mining.

Description: Our project aims at providing such a service for hotel managers that collects user reviews for hotels from various sites on the web, analyzes and classifies the textual content of the review and presents the result in a concise manner. Business intelligent system that will mine and analyze data over social web in real time to show the ratings of their preferences.

Event Name: Seminar Presentation.

Organizing Institute: Atharva College of Engineering.

Date: April 2015

Course Details and Certificates:

Course Name : PGP in Software Engineering.(Java)(Oracle Certified Course).

Course Details : The course details contain pure training of software developer

which include HTML5,Core Java, Advanced Java, Android, JSF,

Hibernate, Spring Framework, and Project done on the basis

Of JSF and Java Managed Beans.

Organisation Name: NIIT LTD.

Course Duration : 6 Months

Key Attributes:

Strong ability to work with Individuals & Teams of diverse Backgrounds.

Hard Working & Dedicated towards the job.

Desire to learn newer things and remain updated.

PLACE: Mumbai

DATE: (Pramod Prajapati)

Contact this candidate