High School Management
Resume:
RESUME
Patricia Curtis
Houston, Texas 77038
OBJECTIVE
I am seeking the opportunity with your company in the clerical field. Over the past 25 years, I have worked in several positions that have allowed me to grow as an employee in many areas. I am ready for a career change and with your help, I will be able to move forward in this new venture.
EMPLOYMENT
911 PSAP Supervisor (FIRE/EMS) 2002- 2014
Monitor productivity and performance of senior telecommunicators
Monitor personnel schedule to ensure that there is ample amount of coverage on all shifts
Perform training of senior telecommunicators
Provide employee performance evaluations and counseling
Monitor and enforce the rule of HEC policy and procedures
Assist in developing and updating policy and procedural manuals
Monitor equipment problems and report problems when needed
Perform daily and monthly reports consisting of stats and attendance
Assist in public awareness thru safety fairs
Special projects in learning the in’s and out’s of workman’s compensation and safety
911 and SR 911Telecommunicator 1990 - 2002
Handle incoming and outgoing calls from customers requesting emergency help
EDUCATION
Kaplan University 2004 – 2006
Online
Business Management Degree (BA)
M. B. Smiley High School 1974 – 1977
Houston, Texas
Diploma
REFERENCES
Upon Request
Contact this candidate