Customer Service High School

TOIA L HAMILTON

**** ******** ***** ***.** ************@*****.*** 317-***-****

OBJECTIVE

Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. I am a detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

SKILLS & ABILITIES

High customer service standards, customer resolution proficiency, strong problem solving ability, critical thinker, Microsoft word, Excel, Power Point, Shipping and receiving, order processing, time management, computer savvy, customer service oriented and HIPAA compliance

EXPERIENCE

WAREHOUSE ASSOSICATE INMAR

03/2016-PRESENT

Scanning products

OVERNIGHT CAB LOADER FEDEX

11/2015-02/2016

Loading packages onto airplanes

DATA ANALYST INTERACTIONS

06/2015-08/2015

Inbound data capture

CALL CENTER REPRESENTATIVE TELEPERFORMANCE

01/2015-04/2015

Answering inbound calls, Making outbound calls

CASHIER SEARS

08/2014-12/2014

Cashier duties

CASHIER LONG JOHN SILVERS

10/2013-07/2014

Cashier duties

EDUCATION

SOUTHPORT HIGH SCHOOL, INDIANAPOLIS

HIGH SCHOOL DIPLOMA

3.1 GPA

REFERENCES

SHERREE WIMBLEY, MENTOR

IPS

317-***-****

PATRICIA WRIGHT, MENTOR

SELF EMPLOYED

317-***-****

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