Medical Billing Specialist/Patient Services Coordinator
Resume:
Lexington, NC *****
Phone 336-***-****
E-mail *************@*****.***
Shelley McKnight
Objective
With five years of medical office experience, my objective is to continue to provide patients with outstanding service.
Work experience
July 2014-September 2015
Piedmont Radiation Oncology Winston-Salem, NC
Medical Billing Specialist
Duties included accurate recording of patient demographics and insurance information, entering charges, providing physician daily schedules, preparation of bank deposits and collecting patient copays and any task requested from practice manager. Software used, Mosiaq, Epic, and CCA.
February 2010-March 2014
Novant Health-Radiation Oncology Winston-Salem, NC
Patient Services Coordinator III
Duties included accurate recording of patient demographics and insurance information at front desk check in, completion of daily reports, answered multi-line telephone and delegated calls to the appropriate person, electronically filed documents into patient charts, appointment reminder calls made daily, provided medical records to other physician offices while in compliance of HIPPA regulations and any task requested from department manager. EMR experience. Software used, Mosiaq and OAS Gold.
April 2009 – January 2010
Novant Health-Centralized Billing Office Winston-Salem, NC
Insurance Verification Specialist
Duties included contact via internet or telephone with insurance companies to verify benefits and eligibility for inpatient hospital admissions and recording information accurately. Authorizations were obtained when required.
March 2008 – April 2009
Novant Health-Centralized Billing Office Winston-Salem, NC
Insurance Specialist
Duties included critical thinking to resolve insurance denials and get claims paid. Made contact with insurance companies and patients, and documented information. Rebilled claims when needed.
Education
1991-1992 Wytheville Community College Wytheville,VA
Allied Health
Several semesters coursework completed.
1977-1979Davidson County Community College Lexington, NC
Criminal Justice- Corrections A.A.S. degree
Received the Dean’s List several quarters. Served as the Secretary-Treasurer of the campus chapter of Lambda Alpha Epsilon and served on the Freshman Advisory Committee.
References available upon request
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