Customer Service Manager

*** ********** ******, ********* ***

Newark, NJ *7102

Phone 973-***-****

E-mail: **********@*****.***

Iman Foster

Objective

To be employed in a professional environment that provides a challenge and the opportunity for advancement.

Employment

2009 - 2015 PathMark Irvington, NJ

Customer Service – Seafood Department

Provide customer service to patrons of the department by displaying and selling seafood

Execute sanitary maintenance in the department by maintaining hygienic standards of the company

Provide assistance for opening and closing of the department

Assist neighboring departments during overflow

Provide support to fellow co-workers by learning merchandise information and coding for sales

2007 – 2009

Assistant Manager – Seafood Department

Assistant to the Department Manager

Processed paperwork for opening and closing the seafood department

Processed price adjustments in the store database

Prepared memos for departmental staff

Trained all newly hired employees

Processed and maintained department inventory

Executed sanitary maintenance within the department

Responsible for handling all paperwork in accordance to PathMark policy

2003 – 2007

Customer Service – Deli Department

Sliced, wrapped and weighed select deli items to customers upon request

Prepared heated and chilled orders for patrons for large parties and small gatherings

Provided sanitary maintenance within the department according to PathMark specifications

1998 – 2000 Macy’s Wayne, NJ

Customer Service

Assisted customers in the selection of store merchandise

Processed cash, credit card and point-of-sale transactions

Monitored inventory levels of merchandise on the sales floor within the assigned department

Education

Summary of Qualifications

Newton Street School Newark, NJ

Excellent oral and written communication skills

Exceptional organizational and multitasking abilities.

Able to work independently or within a team environment.

Determined and takes initiative.

Personable and discreet

References Furnished Upon Request

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