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Information Technology Manager

Location:
Ottawa, ON, Canada
Posted:
March 21, 2016

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Resume:

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ZHUO CHEN

Mobile: +1-613-***-**** (CA)

Email: ******@*****.***; ********@*****.********.**

LinkedIn: ca.linkedin.com/in/bonniezchan

PROFILE

I recently graduated from Master of Engineering at Carleton University. I hold a Master de- gree in Information Technology from The University of Newcastle, Australia. I have eight years of work experience in public companies, took a wide range of increasing responsibility ranging from Product Manager to Business Manager, and out of which three years I was wor- king in Australia and Dubai. My role expanded into 3 key areas: consumer market, product management and analytics along with wearing smaller hats in corporate investment and busi- ness development. As such, I ensure myself keep up with rapidly evolving trends in ICT and e-commerce while also collaborating with my colleagues to implement marketing initiatives in technology entrepreneurship.

KEY SKILLS

Computer/ Technology

• PM tools: Diagrams, Gantt chart, WBS, MS Project, MS Excel, MS Visio, Analytics

• Database Servers (Oracle, MSSQL, MySQL)

• TCP/IP, HTTP(S), FTP, SMTP, POP3, IMAP protocols

• System Analyst, R Commander (Statistics), Freemind, Business Model Canvas

• Cloud computing (SaaS/IaaS), Cybersecurity (SLA), Open innovation, BYOD WORK EXPERIENCE

● 2012/07-2014/08

HOLLEY GROUP (http:www.holley.cn) / Overseas Business Dept/ Business Manager Holley is a diversified global manufacturing company that actives in many fields, including pharmaceuticals, smart grid and new technologies. The company takes majority stake in four public companies, and is constantly ranked as one of Top500 Chinese companies. In charge of analyzing FDI (Foreign Direct Investment) policies in hosting countries, provid- ing feasibility reports to executives including project planning and management (market- ing/budgeting/partnering/risk-managing), participating in the processes of oversea investment during the tenure, including due diligence and follow-up inspections in Mexico, UAE, Uzbek- istan, Myanmar, Denmark and Australia. Hold extensive experience creating and execut- ing marketing plans and generating website content, as well as nurturing campaigns for the Project of China Overseas Industrial Park. Acted as an intermediary between Holley Group and Capstone Turbine (US company).

● 2011/07-2012 (United Arab Emirates)

Jazaco Co. (headquarters in KSA) / Information Manager 2

Followed the recommendation of a fellow graduate and assumed a contract work in Dubai. The role covers business information and project consulting. In charge of marketing planning and monitoring in the Gulf region, drafting the channel development plan in accordance with partner program for the whole fiscal year, analyzing the industrial information and statistics to deliver project SOW, estimating the potential risks in each phase and preparing with the con- tingency plan. Reported directly to CIO.

● 2009/05-2011/01 (Australia)

VersionII / Project Manager/Coordinator

Working in collaborative project teams under the supervision of Professor Cheek, Dr. Simon and Dr. Athauda, concentrated on project analyzing, networking and solution. Experiencing across full project lifecycle in traditional and agile projects, managing the operational and tactical aspects of the project with leveraging the best practices. Developing Work Break- down Structure (WBS) of the project. Using System Analyst and Microsoft Project to docu- ment and model all steps to avoid scope creep, focused on budgeting and risk management. Had been offered a place in Faculty of Science & Info Tech to be a PhD candidate.

● 2004/06 – 2008/08

Hollysys (Nasdaq-listed Company) / The Dept of Marketing / Microsoft PM Hollysys Group went public in NASDAQ in 2008. As an ISV of Microsoft, it provided Mi- crosoft with outsourcing services and strengthened ties by providing customized IT solutions. Primarily responsible for consumer marketing: public relations, marketplace management, value proposition and events. Product Management: working with sales to integrate Microsoft products in alternative solutions for projects; maintaining the product lines and group train- ing; gathering the requirements as the first step followed by identifying insightful models, presenting the idea to customer and collecting feedback (after delivery) from the customer to amplify the importance of marketing involvement.

EDUCATION & TRAINING

Sept. 2014-Feb. 2016

Graduate

Carleton University, Canada

Master of Engineering, Technology Innovation Management Aug. 2008-Jan. 2011

Graduate

The University of Newcastle, Australia

Master of Information Technology (GPA 5.5/7, Distinction) Sept. 2000-June 2004

Bachelor

University of Information Engineering, PLA

Bachelor of Engineering in Computer Communications June 2005 Microsoft Information Infrastructure Platform Techniques Training Microsoft Sales Expert Certification

July 2007 Symantec VERITAS NetBackUp Certificate

Symantec Backup Exec 11d for Windows Servers Certificate Aug-Sep. 2011 UOWD, United Arab Emirates

GFC (Graduates Foundation Courses for business)

March. 2013 Shanghai Stock Exchange

CERTIFIED Secretary of the Board (for Public Company) 3

SCIENTIFIC RESEARCH

2015 The Role of Government Intervention on Chinese Investors Behavior in Canada (for pu- blishing)

2014 Security SLAs for Company Cloud Service

2014 Leveraging Foreign Direct Investment for Startups’ Growth 2010 Business process to solve the problems and provide the solution in new Information System 2009 Critique for strategic business system

2009 ICT and its impact on Business

2010 DM Technique Report- Association Rule

2010 Mobile Wallet (Innovative Strategy Exercise)

2010 Advanced medical image segmentation for computer-aided disease diagnosis and surgery planning using machine learning (PhD Research Proposal) (Not yet published) REFERENCE

Mr. Siew Chen Ann

Centre Director (Shanghai)

Global Operations

Singapore Economic Development Board

Tel. +86-21-638*-****

Fax. +86-21-638*-****

WEB. www.sedb.com.cn

Qijing Xiao

CEO & President

Holley Group Co., Ltd.

E-mail. ******.****@******.**

WEB. www.holley.cn

Prof. Tony Bailetti

Program Director, Professor

Sprott School of Business and the Department of Systems and Computer Engineering Carleton University

Tel. 613-***-**** x8398

E-mail. *************@********.**

Dr. Rukshan Athauda

Researcher, Senior Lecturer

Faculty of Science and Information Technology

School of Design, Communication and Information Technology The University of Newcastle

Tel. +612****-****

E-mail. Rukshan. *******@*********.***.**

Dr. Peter Summons

Researcher, Senior Lecturer in Information Systems Faculty of Science and Information Technology

School of Design, Communication and Information Technology The University of Newcastle

Tel. +612-****-****

E-mail. *****.*******@*********.***.**



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