Customer Service Medical Billing

JETAUN A. HAILE

***** ******** ** ***** ********, TX 77407 act1fa@r.postjobfree.com

OBJECTIVE

Seeking growth and development in a positive environment and a position as administrative personnel. EDUCATION

8/2012-4/4/2015 West Coast University Dallas, TX

BACHELORS OF SCIENCE IN NURSING

• Apart of NSNA

SKILLS

• Excellent interpersonal skills. Excellent phone skills. Coding translation. Insurance communication. Calm under pressure. Microsoft proficient. Prompt. Reliable. Accelerated learner. 2/1/2014-6/25/15 Apple Dallas, TX

FAMILY ROOM TECHNICIAN

• Demonstrates technical expertise while using the time allotted effectively, multi-tasking between customers and fellow employees, uses logical methods that result in effective outcomes, presents clear options with an honest analysis, is tolerate and listens before making judgments, identifies proper pacing for customer, remains customer focused, is calm under pressure, and establishes great rapport.

12/15/2012- 03/2014 Cooks Children's Hospital Ft. worth, tx MEDICAL BILLING & CODING SPECIALIST

• Performed detailed oriented skills while ensuring patient confidentiality, ensured and explained medical procedures to patients, reconciled between insurance companies and patients while using Microsoft operating software.

3/30/2008 TO 1/17/2014 Starbucks Dallas, TX

BARISTA

• Provide quality beverages, along with whole bean coffee while following safety and health guidelines

• Deliver legendary customer service/ Maintain calm demeanor during high volume periods

• Contribute to positive team environment/Maintain consistent attendance and punctuality 8/5/2013 TO 11/14/2013 Assisted Living Murphy, TX

ORCHARD PARK

• Assist patients with vital signs, ADL’s, and feedings

• Ensure proper care by administering medication in a timely manner

• Provide compassion and patience to residents

• Report and document all assessment findings to charge nurse 5/20/2008 TO 8/20/2012 Memorial Hermann Hospital Houston, TX VOLUNTEER

• Assist with activities for children/Painting, book donating, and care team

• Distract children during times of pain

• Aid in providing emotional support for children receiving care for long periods of time REFERENCES

• Upon Request.

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