Professional Experience Microsoft Office

Tocelyn Malachi

*** ********** ******, ******** *** York 11233. H 718-***-****, C 718-***-****. **************@*****.***

PROFILE

To obtain employment where I can obtain work experience working in the Human services field to grow expanding myself in obtaining knowledge as a college student.

EDUCATION

Secondary School for Journalism HS Diploma June 2013

College of Staten Island Expected Graduation May 2018

PROFESSIONAL EXPERIENCE

Macy's Herald Square Manhattan, NY November 2015- January 2016 (Seasonal)

Merchandise Handler (Position), moved clothes from Fitting Room, onto sales floor in correct Brand and size.

Engaged with customers in conversation and suggested pointers towards certain style of customers.

Help make customer experience the best time of their life while putting a smile on their face finding what they need.

Old Navy Chelsea Manhattan, NY October 2014- November 2015

Worked as a “Sellerbrity”, welcoming customers into the store and help customers find items of their choice.

Make customers feel welcome, by having a smile on your face and asking open ended questions.

Worked on register fast pace, ring customers items in timely fashion. Also open and close down registers.

Worked in fitting room, directing customers to rooms and checking number of items.

Engaged with customers in opening up a Old Navy card, to help save money on their items.

C. A. B. S. Nursing Home Brooklyn, NY July 2011- August 2011 SYEP

Worked with the elderly, and supervise while transported to outside area and monitor and setup tables during schedule meals

Participated in recreational games, songs, and music with elderly patients

Increased interpersonal skills through association and mingling of patients and staff

Trained and supervised in the daily operation of mobility with patients from wheelchair, elevators, bathroom accessible techniques

Grand Army Plaza Library Brooklyn, NY July 2010 – August 2010 (SYEP)

Assisted in constructing and creating Summer Reading materials for different age groups

Assisted in providing and distributing reading materials for summer reading programs

Prepared tables daily of reading information of educational programs provided at the library

Worked with young children ages 3-18 years old to join Summer programs given at library

Organized books in alphabetical order and entered updated information into library website

SYEP OFFICE – Office Assistant Brooklyn, July 2009 – August 2009

Trained to corrected personal information into clientele folders and file documents

Organized folders in alphabetical order

Re-organized documents into color coded files.

Assisted in the training of newly hired consumers of filing procedures of documentation

Assisted in the surveying process of SYEP participants

SKILLS AND AFFILIATION

Knowledge of Windows 2000-XP, Microsoft Office, Excel, Internet, PowerPoint

Knowledge of operating machines such as printers, copier, /fax and paper shredder.

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