Senior Systems Engineer/Administrator
Resume:
Craig A. Kozak
Tallmadge, Ohio 44278
Email: *****.*****@*****.***
O B J E C T I V E
To secure a position in Information Technology Engineering/Administration
P R O F E S S I O N A L
Dell: Server, Desktop, and Laptop
C E R T I F I C A T I O N S
AirWatch: Enterprise Mobility Associate
P R O F E S S I O N A L
Microsoft: Active Directory, Multiple Domain Management, Group Policy Management,
S K I L L S
Office Sharepoint Server 2007, Systems Center Operations Manager 2007,
Exchange 2003/07/10, IIS 5/6/7, Routing & Remote Access, SQL Server 2000/2005/2008/2012,
SQL Reporting Services 2005, CRM 3.0/4.0, BizTalk 2006, Server Update Services,
Office 2003/07/10/13 Suite of Applications, Distributed File System,
Office Communications Server 2007, Lync Server 2010
SAN: Dell PowerVault MD3000i and Dell Modular Disk Storage Manager
Network: TCP/IP (SNMP, SMTP, POP3, RAS, DNS, DHCP, WINS) RADIUS, LAN/WAN
Operating Systems: Windows Server NT 4.0/2000/2003/2008/2008R2/2012/2012R2
Unix/Linux,Windows Desktop 95/98/ME/XP/Vista/7/8/8.1/10
Email Systems: Microsoft Exchange 2003/07/10 and Lotus Domino/Notes
Security: Cisco PIX/ASA/Meraki, Dell Sonicwall and Watchguard Firewalls, Remote Access Administration,
GFI MailEssentials/MailSecurity for Exchange, and Corporate Antivirus McAfee EPO,
Kaseya EndPoint Security, Barracuda Spam and Virus Firewall
Data Integrity/Recovery: Backup Exec 12/2010/2014/15 and EMC Retrospect
Terminal Servers: Microsoft Terminal Server, Citrix Metaframe 1.8 and Presentation/Xen
Virtualization Solutions: Microsoft Virtual PC/Server, VMWare ESX/GSX/ESXi Servers
Help Desk: End-user LAN, Hardware, Software support, Kaseya Help Desk 2008, TrackIt, ServiceNow,
Jira
Web Chat: SightMax Live Chat
Content Management Systems: Joomla 1 and 1.5
Blog Systems: BlogEngine.NET 1.5.0.7
Languages: C/C++/C#, Perl, Scheme, TCL, AWK, Javascript, PHP, HTML, PowerShell
P R O F E S S I O N A L
Senior Collaborations Administrator
E X P E R I E N C E
First Merit Bank
Akron, Ohio
January 2016 – Present
Responsible for administrating First Merit’s Exchange systems (2007, 2010, and 2013)
Analysis and recommendation of best practice solutions for identified system weaknesses
Responsible for documentation of all Exchange system’s processes and procedures
Responsible for daily health check analysis and resolution
Development and implementation of automation and reporting scripts
Systems Administrator
S.D. Myers, Inc.
Tallmadge, Ohio
September 2014 – January 2016
Responsible for all server and networking systems for corporate and remote home offices
Analyzed and recommended best practice solutions for identified network/system weaknesses
Responsible for documentation of all networking systems, processes, and procedures
Responsible for data integrity for all systems by ensuring proper backups utilizing Veritas Backup Exec 15
Maintains electronic communication (Exchange 2010) and message hygiene (Barracuda Spam & Virus FW)
Implemented a secondary ISP and associated DNS failover plan should the primary ISP fail
Implemented a firewall system upgrade from Dell Sonicwall to a Cisco Meraki MX100 cluster
Administers Content Filtering systems: Sonicwall/Meraki, Barracuda Safe Browser
Implemented VPN teleworker configurations utilizing Cisco Meraki Z1 appliances
Implemented/Administers MalwareBytes Enterprise and Administers Symantec Endpoint Protection
Resolved numerous GPO issues and have identified more that need to be resolved.
Administers a cloud AirWatch MDM environment
Researched and evaluated numerous solutions where the need was identified; CFS, A/V, Backups
Responsible for all system updates which are performed on a monthly schedule
Assist the Help Desk when needed and was a part of the off-hours Help Desk rotation
Level 3 Senior Server Engineer – Electronic Communications
AmTrust North America
Seven Hills, Ohio
April 2010 – September 2014
Responsible for electronic communications systems including, but not limited to, Exchange 2003/07/10
BES 4.1.6/5.0.3, Lync 2010, Barracuda Spam Firewalls, SightMax Web Chat
Implemented/Administered an Exchange 2010 environment that consists of:
7000+ User/Shared mailboxes
60+ Mailbox Databases with 7 Public Folder Databases
3 DAG environments (US and EU based with 2 Data Centers in each region)
7 CAS Arrays, Outlook Anywhere, Lync 2010 integration with OWA
CAS-CAS proxying for OWA accessibility from a single entry point
Authored numerous automated processing/reporting PowerShell scripts
Implemented/Administered corporate email retention and revamped email address policies
Implemented/Administered disclaimer and bad/curse word restriction hub transport rules
Implemented/Administered forced TLS hub transport rules for specific email domain partnerships
Configured ActiveSync access for mobile accessibility
Responsible for mailbox assimilation projects for numerous company/office acquisitions
Implemented/Administered Blackberry Enterprise Server 5.0.3 and migrated users from BES 4.1.6 server
Implemented/Administered a Lync 2010 environment that consists of:
Lync Front End Server, Lync Edge Server, Forefront TMG Reverse Proxy Server
“Outlook Anywhere” style connectivity, requiring no VPN connection
Pre-architected federation for future partnership use
Configured Lync/Exchange for Lync/OWA and Outlook integration
Implemented/Administered a multi-site Barracuda Spam Firewall cluster
Implemented/Administered SightMax Live Chat web chat solution
Began implementing/configuring Jatheon message archive solution
Began implementing/configuring MobileIron MDM solution
Responsible for reorganizing Active Directory for GPO assignments
Responsible for security/distribution group cleanup; designated managers and membership
Adjusted internal/external DNS as necessary for systems responsible for
Worked closely with SAN Engineer to carve out size appropriate partitions
Worked closely with Backup Engineer to ensure data integrity
Worked closely with Network Engineers for IP addresses and proper firewall port forwarding
Worked closely with VM Engineer for any required VM-based server creation
Worked with management and vendors to enter into a Microsoft EA Licensing Agreement
Secondary to AD/Security Engineer when needed
Secondary to Backup Engineer when needed
Network Manager
NineSigma, Inc.
Beachwood, Ohio
January 2009 – April 2010
Responsible for hardware and software applications for workstations, servers, and network
data communications for the Cleveland and Belgium offices
Administered a Dell PowerVault 3000i SAN and the communications to the linked servers
Collaborated with executive management and department leaders to assess network capacity needs
Administered 2003 Active Directory in numerous environments with cross domain trusting
and cross domain DNS
Devised, implemented, and administrated data backup and anti-virus / anti-spam
solutions to minimize the recovery time in the event of data loss
Administered Exchange 2007 and IPSwitch’s IMail email systems, Barracuda Spam and Virus
filtering, Blackberry Enterprise Server, and Microsoft Office Communications Server
Administered Mimosa’s NearPoint email archival and disaster recovery system
Implemented/Administered Windows Rights Management Services for secured communications
Administered CRM 4, SQL Server, and SQL Server Reporting Services
Administered BizTalk 2006 for intra-application database communication
Administered Kaseya Help Desk and EndPoint Security
Implemented/Administered Intuit’s QuickBooks Network Services
Implemented virtualization servers for internal development and production product testing
Provided helpdesk support for the program management, sales, and administrative teams
Procured/installed/configured servers, switches, and other network resources for defined projects
Implemented/Administered the company blog using BlogEngine.NET
Network/Systems Administrator
PreEmptive Solutions, LLC
Mayfield Village, Ohio
November 2006 – November 2008
Responsible for hardware and software applications for workstations, servers, and network
data communications.
Collaborated with executive management and department leaders to assess network capacity needs
Implemented/administered 2003 and 2008 Active Directory in numerous environments with
cross domain trusting and cross domain DNS
Implemented/administered/monitored all product production servers with SCOM 2007
Devised, implemented, and administrated data backup and anti-virus / anti-spam
solutions to minimize the recovery time in the event of data loss
Administered Exchange 2003 and Implemented GFI MailSecurity and MailEssentials filtering
Administered CRM 3 and Office Sharepoint Server and Implemented/Administered CRM 4
Implemented virtualization servers for internal development and production product testing
Implemented Subversion source control on RedHat Linux for one product line
Provided helpdesk support for the development, sales, and administrative teams
Procured/installed/configured servers, switches, and other network resources for defined projects
Responsible for testing production products utilizing the virtualized solution
Reviewed day to day tasks and project status weekly with management
Responsible for planning/upgrading the production website to Joomla CMS
Network Administrator
The Austin Company: Corporate Office
Mayfield Heights, Ohio
July 2001 – November 2006
Roles included, but not limited to, maintenance, installation, configuration, and
implementation of server and desktop systems (hardware and software), telephones and
voicemail systems, LAN/WAN infrastructures for the corporate and northeast offices
WAN/VPN Administrator
Key team member that implemented The Austin Company's Active Directory & VPN solutions
Maintained all user accounts and software security (Domain, Lotus Notes, and in house
software accounts)
Devised, implemented, and administrated data backup and anti-virus / anti-spam
solutions to minimize recovery time in the event of data loss
Provided Level 1 hardware and software technical support for the Corporate, Northeast,
field offices and Level 2 support for all other regional offices
Assisted the Vice President of MIS in special assignments and worked in conjunction with
the IT staff to implement timely and cost effective solutions
Researched new technologies as they may have benefitted The Austin Company
Network Technician
Kent State University: University Information Systems, Network Services
Kent, Ohio
August 1998 - May 2001
Worked extensively with 3Com, Asante, Plaintree, Nortel/Bay Networks, and IBM
network routers, switches, and hubs; knowledge consists of network monitoring and
troubleshooting of Kent State University's TCP/IP and ATM network.
Worked in conjunction with the Senior Network Engineers to engineer, install, deploy, remove,
move, and troubleshoot network equipment and fiber optic circuits, troubleshoot via
OTDR throughout the Campus Area Network and updated all associated
documentation/databases of such work.
Monitored, scheduled, and assisted in troubleshooting of video conferences (VTEL) and video
bridges (VTEL and Accord).
Trained new employees for all networking and video conferencing tasks.
E D U C A T I O N
Bachelor of Science in Computer Science, May 2001
Kent State University
S I G N I F I C A N T
Systems Administration, Network/System Security
I N T E R E S T S
Acquiring a Masters of Business Administration degree
S E L E C T E D
Member:
A F F I L I A T I O N S
ACM, Association of Computer Machinery, Kent State University Chapter
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