Sales Information Technology
Resume:
Clorissa McWilliams
* ***** **** *** * Newark Nj 07108
******************@*****.***
McDonalds From 2006 to 2008
Cashier North Hollywood, CA
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers entering establishments.
- Maintain clean and orderly checkout areas.
Food Lion From 2009 to 2011
Manager Virginia Beach, VA
- managed and motivated a team to increase sales and ensure efficiency
- managed stock levels and made key decisions about stock control
- analyzed sales figures to forecast future sales
- used information technology to record sales figures, for data analysis and forward planning
- dealt with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
Avalon Hotel From 2013 to 2015
Techincal Support Agent Erie, PA
- Interacted with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Researched required information using available resources
- Identified and escalated priority issues per Client specification
- Organized ideas and communicated oral messages appropriate to listeners and situations
- Followed up and made scheduled call backs to customers where necessary
EDUCATION
Charter School of Excellence Graduate of 2007
United States Navy Medically discharged 2012
ITT tech A.S.(Cyber Security) 2012
B.A.(Computer Forensics) Currently
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