Electrical Customer Service

Harold Bryant

**** ******* *********, ********, ** 31904 • 317-***-**** (c) • ******.******@****.***

Qualifications Profile

Solutions-oriented technical professional leveraging broad experience, skills, and education in an Engineering capacity.

Electrical: Provide estimation/bids/implementation/supervision on electrical projects for telecommunications firms, municipalities, and private interests. Duties include: estimation, submittals, shop diagram creation, troubleshooting, electrical panel layout/design/fabrication, site diagrams, asset cataloging, electrical inspection based on NEC and/or telecommunication firm standards.

System Development & Analysis: Hands-on experience in software design, object oriented development, and database management. Provide strong technical skills encompassing in-depth knowledge of key system development tools and methodologies to streamline design, development, and refinement. Skilled at proposing numerous alternative solutions and improving processes that facilitate streamlined operations.

Project Management: Adept in coordinating and prioritizing multiple projects within fast-paced, demanding environments. Strong background collaborating with technical teams and diverse populations to determine requirements, facilitate information flow, and enhance planning activities. Solid leadership techniques and professional attention to detail, facilitating teamwork throughout project engagement.

Key Strengths: Outstanding interpersonal and communication skills; equally effective interacting with technical teams, non-technical personnel, and senior management. Work well under pressure and quickly master new technical skills; strive to provide quality service while exceeding expectations.

Experience Highlights

Mando America, Opelika, AL 2013-Present

Production Engineer

Formulate process diagrams for new products, provide engineering updates for existing products, install error proofing, assist maintenance with process solutions/troubleshooting jig and fixture issues. Install vision systems for error proofing/product monitoring. Troubleshoot machine issues down to plc programming level, solicit new technologies to solve historical issues, helped customer service and quality departments resolve customer complaints. Used controls background along with machine, and IT knowledge to find solutions to issues. Supported Halla production system (HPS) with value stream planning, standardized work instructions, error proofing documentation. Created FEMA samples to check error proofing. Installed vision systems on various lines to store finished goods catalog on local servers. Helped launch 2 new lines and 4 line modifications for new/relocated business.

Johnson Controls, West Point, GA 2012-2013

Controls Engineer

Design, troubleshoot, install, and document all plant control system components. Experienced with HMIs, PLCs, VFDs, AGV systems, robots, and their associated software.

Maicom Construction Services/Indianapolis, Indiana 2011-2012

Electrical Specialist

Responsible for electrical inspection, construction, diagrams, labeling, estimation, and evaluation based on NEC and Telecommunications standards.

United Dewatering & Construction, Fishers, Indiana 2009 – 2011

Electrical Analyst

Responsible for electrical inspection, construction, diagrams, labeling, and estimation. Designed and implemented dewatering systems, electrical controls, network systems, alarm notification, portable power connections, and controls upgrades/maintenance for southern Hamilton County Utilities. Responsible for dewatering system design/implementation/maintenance. Trained and supervised small electrical crew.

University of Phoenix / Colorado Technical University, Indianapolis / Colorado Springs 2005 – 2007

Information Systems / Software Engineering Student

Enthusiastically pursued masters of Information Systems and bachelors of Software Engineering programs. Gained experience regarding risk management implementation, software development lifecycle, disaster recovery, strategic management, object oriented methodologies, database management, development methodologies, and project management. Partnered with team members in problem solving, data analysis, research, and project presentations.

DaimlerChrysler, Indianapolis, IN 1993 – 2008

Desktop Support/Industrial Electrician/Manufacturing Support (1993 – 2005)

Performed preventative maintenance of machines and HMI devices; installed PLCs, software, network server poser, and network media. Maintained line speeds and motion machinery; analyzed equipment documentation and troubleshot issues in order to minimize downtime. Established machinery SOPs (maintenance). Teamed with colleagues and senior management to coordinate maintenance tasks. Collaborated with DIA / Network Administrator to certify Cat5/5e/6 cabling standards throughout the facility; selected to troubleshoot and repair all network drops.

Technical Support/Training Coordinator (1998 – 2005)

Managed all facets of personnel training; scheduled, coordinated, and presented all in-plant training sessions utilizing course metrics in order to enhance and control quality. Administered training schedule in alignment with annual budget and needs analysis. Interacted extensively with managers, vendors, and colleagues.

SKILLS

PLCs-AB, Sixnet, Omron, Modicon HMIs-AB, Cutler-Hammer, Maple Systems, Pro-Face, Magelis

NETWORKS-Ethernet, FTP, POTS, Cellular Modem, Profi-bus, AS-I Bus, DeviceNet, ControlNet, Modbus, Modbus+, Fiber Optic, and Serial

ROBOTs: Fanuc, ABB, Motoman, Robostar Vision Systems-Cognex, Keyence

SOFTWARE: Microsoft Office Suite, SQL Server, Access, Eclipse & Netbeans IDEs, Microsoft Project, Microsoft Visio, UNIX/LINUX Scripting, AutoCAD, SmartDraw, Proficy FX, HTML editing, and various software packages associated with PLC, HMI, & Control software.

VFDs: Sew Eurodrive, Cutler Hammer, AB, and Danfoss.

PROCESS/BUSINESS DOCUMENTS: Process flow diagrams, PFMEAs, Control Plans, Work Instructions, Value Stream Planning, Routings, Purchase Requisitions, RFQs, Open Issues Lists, and Project Estimates

OTHER-Training Development, Electrical Troubleshooting, Electrical Diagramming, Backup Systems (Generator, DC Battery, UPS, ATS), Hydraulics, Electro-Hydraulics, Pneumatics, AGV systems, Thermal Imaging, electrical construction tools, and all hand/power/basic machining tools.

Background

Graduate Degree - Master of Information Systems (MIS) – 2007

University of Phoenix, Indianapolis, IN s Honor Roll

Bachelor of Science, Software Engineering – 2005

Colorado Technical University, Colorado Springs, CO s Deans List; Summa Cum Laude

Associate of Science, Electronics Technology

Indiana Vocational Technical College, Indianapolis, IN

Professional Development

Journeyman Electrician - W3C HTML Certification - Java Programming with Passion – COMPTIA A+ and Network+ Certifications, In Process-Green Belt Training via Auburn Univ

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