Customer Service Forklift Operator

KEVIN BASS

***** ***** **** *****, ******** City, TX 77489 H: 832-***-**** *********@*****.***

Professional Summary

I have over 3 years of Customer Service experience. i work well in a fast paced environment and am a quick learner. Ipresent a professional demeanor and am looking to establish a career with a reputable employer.

Core Qualifications

Shipping and receiving Reliable and punctualCustomer-service focused Neat, clean and professional appearanceStrong communication skills Delivers exceptional customer serviceNatural leader Engaging personalityExceptional problem solver Retains learned materialValid Texas driver's licenseForklift experience

Experience

Forklift Operator 09/2015 to CurrentCeramic Store of Houston Houston, TX

Responsible for pulling orders. Unloads, picks, stages and loads products for shipping.Installs protective bracing, padding and strapping to prevent shifting and damage to items during transport.Uses propane forklift to load trailer at warehouse.Packs containers and re-packs damaged containers.Trained and supervised new employees.Supported Management staff.Delivers orders from warehouse to customers. Takes inventory of products at the warehouse.

Grill Master 08/2015 to 03/2016Ghenghis Grill Sugar Land, TX

Recorded customer orders and repeated them back in a clear, understandable manner.Relayed communication from the customers to a member of the management team.

Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Prepped food items for cooking.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Cleaned food preparation areas, cooking surfaces and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimaljewelry that met company standards.

Detail Supervisor 01/2011 to 08/2015Francis and Sons Car Wash Scottsdale, AZ

Interviewed, hired and trained new quality service technicians.Resolved customer questions, issues and complaints.Recommended changes to existing methods to increase the accuracy, efficiency.

Helper 03/2013 to 12/2014Mesic Construction and Remodeling Peoria, AZ

Built and disassembled scaffolds, bracing and barricades.Extensively trained in plumbing, carpentry, painting, plastering, machine servicing and installation.Assisted skilled workers with construction projects in all phases of rough and finish carpentry.Cleaned all construction areas to avoid hazards. Installed and repaired roofs, flashings and surfaces.Removed old roofing materials in an efficient manner.Mixed mortar, plaster and grout according to standard formulas.

AZ

United States

Used grouting trowels to apply grout between joints of bricks and tiles.Swept and cleaned roofs to prepare them for the application of new roofing materials.Applied paint to unfinished edges of plastic panels using a hand roller.Arranged and stored materials, machines, tools and equipment.Cut materials to specified sizes for installation using power saws and tile cutters.Worked with tools such as pruning saws, hedge and brush trimmers and axes.Assisted in caulking pipe joints to properly seal them.

Education

GED: GEDPhoenix Community College

Phoenix,

,

2012

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