Customer Service High School
Resume:
Houston, Texas *****
********.****@*****.***
SANTIAGO GUTIERREZ
SKILLS & ABILITIES
Intelligent math solving skills to include intermediate accounting; skilled in most Microsoft Office programs to include Microsoft Outlook; excellent customer service skills for any environment; heavy lifting. Certified to operate a forklift, by Blakeman & Associates and Quest Designs.
EXPERIENCE
SHIPPING AND RECEVING/ FORKLIFT OPERATOR- QUEST DESIGNS
01/14/2014- 02/01/2016
High level of labor intensity: Secured various amounts of items for millwork projects, so that they could travel in eighteen wheeler trucks to the work site. Maintained a clean and professional parts room, so that the fabricators will have no problem finding the necessary parts to perform the assigned jobs. Kept control of the inventory of all items in the parts room, also drove an eighteen foot box truck to deliver and pick up material.
OPERATER, EFFEX – ZXP TECHNOLOGIES
08/28/2012 - 02/04/2013
High-level of labor intensity: Operated packing machine for various amounts of adipic acid and other hazardous materials, heavy lifting and stacking of acidic bags, pallet placement. Operation of drum fillers using various consistencies of oils.
CASHIER, WALMART
08/18/2011 - 04/11/2012
High-level of customer service: Provided fast, friendly checkout to customers; area well-maintained and organized for easy accessibility and check out; answered all customer questions; assisted customers with location of items; stocked and reorganized shelves when necessary; retrieval of shopping carts throughout the work day. Other duties as assigned or required.
ENUMERATOR, U.S CENSUS
01/01/2010 – 05/30/2010
High-level of customer service: Traveled around the Houston area to designated locations; interviewed and completed census for residents not yet tallied; interviewed and completed census for Spanish-speaking families as well; ensured all information was documented accurately.
EDUCATION
PASADENA MEMORIAL HIGH SCHOOL, PASADENA TEXAS
Maintained a 3.8 GPA throughout high school; participated in various classes and clubs such as HOSA, Football, and DECA. Competed at the state level in DECA organization (business club in accounting department).
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