Sales Manager

Sonia Calheta

*** ****** ******, *** *******, MA 02740

Cell: 774-***-**** E-Mail: ************@*****.***

Objective

To obtain full-time employment

Experience

November 2014-Prestent

BCBG MaxAzria, Braintree, MA

Retail Manager/Design Specialist

Focus to increase sales volume and reinforce excellent client-service standards

Create the customer experience while focusing on strategic, operational, and leadership excellence

Actively recruit, hire and develop retail team associates that represent the BCBGMAXAZRIAGROUP brands and business culture

Assist in training store staff on store operational efficiency and conduct inventory as directed

Protect the BCBGMAXAZRIAGROUP brand message and philosophies by maintaining a professional and personal appearance

Exemplary selling and clienteling skills with a strong commitment to customer service

Effective interpersonal skills with all levels

Excellent brand and product knowledge

Ability to lead a team with other members of management

Human resources completion and submission of paperwork

Embrace each client and provide them the confidence in our product

October 2001 to October 2014

Zammito Automotive Group dba Toyota of Dartmouth/Check Collision Center North Dartmouth, MA

Collection & Claims Manager

Worked directly with insurance companies, submitting required paperwork in order to acquire payments for auto body repairs according to each company’s requirements

Maintained accounts receivable documentation electronically and on paper

Increased efficiency and alleviated work-loads by creating a new Excel spreadsheet daily financial recording system to monitor daily, monthly, and annual sales via percentages and planned sales budgets

Performed heavy bank reconciliations and cash flow statements

Entered weekly sales and customer count sheets for review by management

Calculated, prepared, and issued bills, invoices and account statements according to established procedures

Processed journal entries in conjunction prepared necessary paperwork and monthly projections to process insurance/body shop sales and revenue

Allocation & management of the payroll system for all the body-shop technicians

Reducing delinquency of assigned accounts

Completion and submition of Small Claims Court documents and representation for the company in court

Summary

Reliable Department Manager with over fifteen years of accounting as well as over four years in retail sales. Coaching and encourages staff toward advancement using an enthusiastic and supportive attitude best practices. Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships. Aggressive and driven to exceed sales goals and corner the market in products and client services. Focused on boosting company revenue through innovative management techniques. Organized and diligent with a fifteen year background in management accounting, planning forecasting and budgeting accounting plans.

Highlights

Strong interpersonal skills Exceptional multi-tasker

Upselling and consultative selling Superior communication skills

Excellent communication skills, Energetic MS Office proficient

Exceptional time management skills Business planning & Forecasting

Business analysis Human resources management

Accomplishments

Served as key contributing member to Leadership team, maintain and exceeding business plans

Developed new invoice dispute reporting system which reduced the open invoice cycle time

Assessed accounting system structures and converted acquired company's accounting system to ADP and CCC1 Operating Systems

Implemented processes that utilized accounts receivable sub-ledger for accounting and customer attribute reporting

Confirmation of figures, postings and documents for correct entry, mathematical accuracy and proper coding

Prepared complex financial statements, and interim/annual reports for retail and service businesses

Education

1992 Greater New Bedford Regional Vocational Technical High School New Bedford, MA

High School Diploma Aesthetics & Cosmetology

1996 Bancroft School of Massage, Worcester, MA

Certified/Licensed Massage Therapist

Second Place in the Cosmetology department at the Vocational Industrial Clubs of America (VICA) Academic Achievement Award

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