NATALIA VOLKOVA
Mobile: +1-425-***-****
Email: *******.*******.*********@*****.***
LinkedIn: www.linkedin.com/in/natalia-volkova-351527113
SOFTWARE QA ENGINEER
SUMMARY OF QUALIFICATIONS:
Extensive experience in web-based and mobile application testing
In-depth knowledge of Software Development Life Cycle, QA Methodologies and testing tools
Skilled in creating test plans, test cases, test matrices and other test documentation
Experience in manual and automated software testing
Proven ability to maintain and enhance software with the aim of improving operational functionality
Extensive knowledge of bug tracking systems and software debugging tools
Quick learner, versatile, adaptable and process-oriented
Meticulous attention to detail and systematic approach to problem solving
Excellent analytical, communication, and research/analysis skills
Quality-driven positive team player who always looks for efficiency and accuracy
Passion for games and customer experience (Quake, Half-Life, Unreal)
TECHNICAL SKILLS:
Desktop Platforms: Windows 10/8/7/XP, Mac OSX, Linux/Unix OS.
Mobile Platforms: iOS, Android OS, Windows Phone,
Scripting/Programming: Python, JavaScript, SQL, HTML, CSS, XML
Database: Oracle, MySQL
Test Automation: Selenium WebDriver (Java, Python)
Developer tools: PyCharm, Eclipse, xCode, Android Studio
Networking: HTTP, TCP/IP, FTP
Virtualization: VMware Player, Oracle VirtualBox
Test Management: TestRail
Defect Tracking: JIRA, Bugzilla
Version Control: Git
Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera
WORK EXPERIENCE:
Jan 2015 – Present Software QA Engineer, Active10, Sunnyvale, CA
Tested a global web-based freelancing platform customized for Software QA needs
• Tested a global news media platform where users can post their own videos and news media companies can purchase the videos.
Tested web and mobile applications on Android and iOS platforms (ADB command)
Exposed to e-commerce concepts, practices, and regulations
Composed and maintained test cases, test scenarios, and acceptance checklists in TestRail
Worked closely with developers to define, document and test new and customized features
Automated test cases using Selenium WebDriver (Java, Python)
Identified defects and reported them in JIRA, communicated to the team, tracked and verified fixes
Tested integration of the billing application module with online payment systems
Performed ad-hock, functional, regression, and acceptance tests
Performed cross-browser testing (Chrome, Safari, FireFox and Opera on Windows and MAC OS X)
Conducted root cause analysis of application issues and recommended fixes to technical teams
Participated in scrum meetings with project team member
Jan 2012 – Jan 2015 Software QA Analyst, DHL, Moscow, Russia
Participated in requirements definition process
Analyzed product requirements and prepared test plans
Created test cases based on functional specification
Performed usability, GUI, functionality and regression testing of the new builds
Performed browser and platform compatibility testing in virtual machine environment
Identified GUI and functional defects and reported Bug Reports through the Bugzilla system
Checked for duplicate bug reports prior to submitting them to Bugzilla
Verified fixed bugs following company’s regression procedure
Provided analytical support to the business teams, web optimization team and other key stakeholders that drive the online experience throughout the organization.
Apr 2008 – Jan 2012 Customs Declarant, DHL, Moscow, Russia
Filing of correct customs import entries and transit documents, daily operational data input
Ensured regular discharge forms and temporary imports within time frame
Took care of a correct and timely invoicing of the customs import duties
Provided reporting documents and/or information to the Air and Customs Management
EDUCATION AND TRAINING:
BS in Automated Systems Engineering, Moscow Aviation University, Russia
Software Quality Assurance, Bauman Moscow State University