Optician ABOC (current) 5 years office management experienced

Marianne Sylvers A.B.O.C

**** *. ****** ~ Chicago, IL 60632

Cell: 773-***-****~ E-Mail: ***********@*****.***

**********@*****.***

Experience

Retail Supervisor

CDP Candidate

ECCA/VISIONWORKS - July 2007-December 2014

. Supervise overall performance and operations of store in absence of GM

. Perform all opening/closing procedures and enforce cash management policies and payroll processing

. Train and develop associates to advance utilizing company strategies

. Administer merchandising/display programs

. Assist General Manager in analyzing and make adjustments to control expenses and maximize profitability

Optician

Lenscrafters 3-2007-7/2007

Responsibilities:

• Assist patients with frame selection

• Advise regarding lens options

• Frame repair and adjustments

• Schedule doctor appointments

• Auto refract

• Glaucoma screening

• Order contact lenses

• Provide instruction on proper wear and c are of contact lenses

• Provide exemplary and above standard customer service Marianne Sylvers - Page 2

Manager in Training

America’s Best Contacts and Eyeglasses 1/2006-6/2006 Responsibilities:

• Assist patients with frame selection

• Advise regarding lens options

• Frame repair and adjustments

• Schedule doctor appointments

• Auto refract

• Glaucoma screening

• Order contact lenses

• Provide instruction on proper wear and care of contact lenses

• Open/close optical store

• Doctor and optician staffing and scheduling

• Inventory control

Eyewear Specialist

ECCA/Vision Works 7/2004-7/2005

Responsibilities:

• Assist patients with frame selection

• Advise regarding lens options

• Frame repair and adjustments

• Schedule doctor appointments

• Auto refract

• Glaucoma screening

• Order contact lenses

• Provide instruction on proper wear and c are of contact lenses

• Provide exemplary and above standard customer service Marianne Sylvers - Page 3

Optician

Optical Shop at Water Tower Place 5/1990 – 8/1994

Responsibilities:

• Assist with frame selection

• Counsel patients regarding proper lenses

• Frame Repair and Comfort adjustments

• Schedule doctor appointments

• Ordering of contact lenses, optical lenses and frames

• Provide patient with instructions regarding proper wear and care of contact lenses and glasses

Optician

GLASSES LTD on Oak Street 2/1988-1990

Responsibilities:

• Assist with frame selection

• Counsel patients regarding proper lenses

• Frame Repair and Comfort adjustments

• Schedule doctor appointments

• Ordering of contact lenses, optical lenses and frames

• Provide patient with instructions regarding proper wear and care of contact lenses and glasses

Education

Chicago State University Art Education Major 1994-1996 Columbia College Chicago B.A. Fine Arts /Visual Communication/Merchandising 1998

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