PUSHPA TUMMULURI (QA Analyst) Phone: 561-***-**** Email: act0up@r.postjobfree.com

Around 8 years of IT experience in full life cycle (SDLC) Software Quality Assurance and Software Testing of Client-Server and web based applications.

Extensively performed Black box testing, System Integration testing, data validation for websites, navigation testing, Smoke testing, GUI testing, Regression testing, Stress testing, Load Testing, Performance Testing, API testing, Functional, Positive testing, Negative testing.

Experience in developing test plans, test cases, test scripts, test case status reports and defect reports.

Experience in Rational tools like Clear Case, Clear Quest, Test Manager, Manual Test and Functional Tester.

Proficient in the use of Quality Center (Test Director) for Web/J2EE based applications.

Subject matter expert in use of Jira (Kanban/scrum) for writing test cases, test execution, defect management and tracking.

Knowledge of Quality Assurance methodologies and strategies with better understanding Rational Unified Process (RUP).

Good experience in conducting unit, regression, UAT and functional tests.

Efficient with database integration testing, in writing SQL statements to analyze the data with front-end data.

Formulating the Master test Plans and Test Strategy for the Consumer Marketing Projects.

Working with the business users to design, develop and execute User Acceptance Tests as a pre-requisite to new applications slated for a Production roll out.

Having good exposure in performing Verification and Validation activities.

Experience in Testing with Agile/scrum Method and waterfall method.

Possess superior skills of problem analysis with exceptional ability to follow project standards and procedures, quickly master new concepts and applications.

Strong communication and interpersonal skills.

Strong Team player and contribute towards the team goals. Ability to work productively and effectively in a team as well as individually.

Ability to learn new technologies and challenging concepts quickly and implement them.

Excellent analytical, problem solving, decision-making and presentation skills with.

Ability to co-ordinate activities in a fast paced team environment.

SKILLS

Operating System : Windows XP/95/98/NT/2000, UNIX, Windows Advanced Server2000.

Language/Tools : C++, C, SQL, PL/SQL, TSL, Toad,

Internet Programming/Tools: XML, HTML, DHTML, Dreamweaver, JavaScript, VB script

Database : MS Access, Oracle, DB2, MS SQL Server

Web Server : IIS, Apache, Java Web Server

Testing Tools : Quality Center, Quick Test Pro QTP, Win Runner, Test Director

Networking Tools : UNIX Shell Script

Bug Tracking System : Quality Center, Jira, TFS, Bugzilla, PVCS Tracker, Serena Team Tracker,

Rational Clear Quest

Documentation Tools : MS Word, MS Excel, Power point

EDUCATION:

Bachelors in Computer Science & Information Technology.

Client: Xcel Energy Inc., MN Jan’2014 to Present

Role: QA Analyst

Xcel Energy Inc. is a utility holding company based in Minneapolis, Minnesota, serving more than 3.3 million electric customers and 1.8 million natural gas customers in Minnesota, Michigan, Wisconsin, North Dakota, South Dakota, Colorado, Texas and New Mexico that generates electricity and provide Gas as well.

Responsibilities:

Worked in the agile development environment with frequently changing requirements and features set.

Actively participated in Scrum meetings and developed test scenarios.

Interacted with the users to understand the gas and power trading business.

Worked with business analysts in understanding the energy trading of ERCOT, CAISO, MISO and PJM.

Created test cases to verify gas trading and power trading by different Independent Service Operators (ISO).

Created test invoices and done the settlements for the gas trading and power trading.

Tested the Invoice reports and trading reports and generated pivots using MS Excel as per the user requirement.

Tested the functionalities of various departments like accounting and trading.

Extensively used Jira for test planning, writing, uploading and executing test Cases, bug tracking and reporting.

Responsible for Peer review for the Test Cases and Update based on the feedback, if necessary.

Performed Smoke Testing, Functional Testing, Integration Testing, Regression Testing and

Back end testing of the application manually.

Regression tests were performed after every build of the application.

Performed backend testing to validate database contents by writing and executing SQL Queries.

Responsible for the raising defects in Jira and assigning them to concern developer or lead.

Attend daily and weekly standup meetings to provide the status.

Responsible for preparing Test Summary reports whenever necessary.

Responsible for doing testing on pre-production environment.

Conducted cross browsing testing using IE8, Mozilla, Chrome and safari.

Once deployment is done, responsible for doing Post-production verification.

Interacted with Business Analysts, Developers and QA team members in different situations.

Involved in the Walkthroughs with development team to discuss related issues.

Environment: Manual Testing, Jira, Toad, SQL Server, Perforce, MS Office suite, Share point, Microsoft Outlook, Java, J2ee, Windows.

Client: AT&T Wireless, GA Mar’2012 to Jan’2014

Role: QA Analyst

The objective of Testing of Offer Pricing and Provisioning (TOPP) is to ensure a positive and correct customer experience that matches the Marketing Offer defined description as documented in the business requirements documents submitted by Marketing Operations Systems Integration teams. The process ensures

that the financial profitability of offers are protected and enforced, and that operational costs are not created beyond those anticipated and planned by the offer project teams by ensuring delivered offers match the business requirements to prevent retraining of customer facing. This is all about rate plans of phone. Linking the rate plan to the customer if the customer is satisfying the features of the rate plan of a phone.

Responsibilities:

Involved in designing of test scenarios based on design documents to start the testing process from scratch stage

Gathered specifications and requirements from development personnel prior to System Testing.

Analysis of Client Supplied Products (Requirements) obtained from Rational Clear case.

Actively participated in SIT and UAT requirements gatherings and analysis to determine Critical Business Transactions.

Preparation of Master test plan and test strategy using a Test Tool.

Exported test cases created in Excel sheet to Quality center.

Mapped the requirements to the Test Cases using the Requirement Traceability Matrix.

Extensively tested functionality of application, GUI and Regression testing.

Regression tests were performed after every build of the application.

Involved in backend testing (Database testing) and tested SQL Performance.

Involved in preparation of the Test Reports and reviewed all software Defect Reports.

Prepared test data, Close interaction with Business Analysts tested UAT testing before moving in to Production.

Logging defects using Rational Clear Quest.

Analyzing testing metrics by preparing monthly reports using Causal Analysis Report Tool.

Contributed to baseline establishment for program design and testing recommended program improvements and revisions.

Working closely with developers to resolve the high priority and customer issues quickly.

Environment: Manual Testing, MS Excel, Quality Center, Rational Clear case, Rational Clear Quest, HTTP, Siebel, Windows, UNIX, Java, J2ee, Causal Analysis Tool.

Client: Escher groups limited, MA Aug’2010 to Mar’2012

Role: QA Engineer

Worked as QA Engineer in Escher Groups Limited, a leading provider of distributed messaging and data management solutions and services. Escher Group has been exclusively focused on the postal industry and has helped postal authorities bolster retail counter revenues by increasing their efficiency. I worked on Contract Access Retail System (CARS) a project of USPS (United States Postal Service)-Retail Access Channel. It has many modules like Mails, Stock management, Postal Security Device PSD, Data Transmission, Rate cases etc.,

Responsibilities:

Analysis of Client Supplied Products (Requirements) obtained from Perforce.

Preparation of Master test plan and test strategy using a Test Tool.

Involved in preparing master test plan based on SDLC Methodology – Product overview, Defining scope of testing, Entrance and Exit criteria’s, Stage, and Production, Testing tools to be used, resource planning, Available documents, Assumptions and dependencies, Test environment validations, Test data setup requirements, limitations and risks analysis.

Preparation and execution of Test Scripts and Test cases.

Used Quality center for test planning, writing, uploading and executing test Cases.

Mapped the requirements to the Test Cases using the Requirement Traceability Matrix.

Involved in Regression Testing using QTP.

Regression tests were performed after every build of the application.

Performed Backend Testing by using SQL queries to verify the integrity of the database.

Logging defects using Quality center.

Responsible for validating the XML files received from equator and validating the data in the

Database.

Meeting the developer team on a daily basis to update the test documents.

Work closely with developers and project managers on all aspects of our applications including reviewing specifications, designing and creating test case data.

Conducted Walkthroughs with the Stakeholders for analyzing the testing procedures among the different modules of the application.

Environment: QTP, Quality center, HTTP, HTML, Oracle, MS Visual Basic, VB script, .Net, Perforce, Windows XP, XML.

Client: State Farm Insurance, IL Feb’2009 to Aug’2010

Role: QA Consultant

Worked as a QA Consultant on State Farm Financial Services, an enterprise application for State Farm Insurance Agents. The application was developed in Oracle and consisted of three main modules: ‘Query’, ‘Policy’ and ‘Rate Quote’. The ‘query’ module was the interface with the insurance agent to query the database and generate customizable reports. The ‘Policy’ module concerned the various insurance sectors including, Auto, Life and Fire insurance. The ‘Rate Quote’ module provided rates and payment terms, funding and protection options, and coverage details for the various types of insurance.

Responsibilities:

Participated in user requirement analysis.

Prepared Test Cases.

Mapped the requirements to the Test Cases using the Requirement Traceability Matrix.

Performed GUI testing.

Conducted Positive tests and Negative tests.

Regression tests were performed after every build of the application.

Coordinated with developers regarding bug fixing.

Designed and developed test plans and test cases for all the modules.

Involved in System Testing and User Acceptance Testing.

Written test scripts and implemented them manually.

Used an In-house development tracking tool to track software bugs and indicate the progress of automated testing during weekly status updates to the project manager.

Conducted manual testing for checking Functionality, Security and Regression during the various phases of the development of the online application.

Performed Functional, API Testing and Integration Testing manually.

Wrote SQL Statements to extract Data from Database to verify the output Data of the reports.

Interacted with developers to report software bugs and re-tested the fixed issues.

Defects were tracked, reviewed and analyzed.

Environment: Manual Testing, Quality Center, Oracle, Toad, Java, J2ee, XML, ASP, IIS, Soap UI, Mainframes, Windows NT, Team Tracker.

Client: Citi Group, Washington D.C Jan’2008 to Jan’2009

Role: QA Analyst/Tester

Citi Group is one of the world leaders in financial sector. It is the leader in financial and investment sectors in North America and also has presence in Europe and Japan. I was involved in testing and analyzing the business requirement for in-house developed applications. The application constitutes various modules like tech support, invoicing and billing, information and help, product information, etc.

Responsibilities:

Involved in Preparing Master Test Plan.

Performed testing for various scenarios.

Gathered specifications and requirements from development personnel prior to System Testing.

Reviewed manual testing methods and performed different testing.

Black Box, Unit Testing, System Testing, Stress and Load Testing, Security Testing, Integrity Testing was performed.

Design and execute test plans and test cases. Generate Test Scripts and Test scenarios.

Modified and documented scripts for regression testing.

Performed scheduling test cases and maintained a Test matrix.

Used SQL to perform Backend Testing.

Involved in Regression Testing.

Writing testing methodology, setting standards for test documentation, test requirements and test procedures.

Defect reporting and tracking was also done using Test Director.

Participated in team Meetings and Discussions.

Had walkthroughs and meetings with development team to discuss related issues.

Conducted Walkthroughs with the Stakeholders for analyzing the testing procedures among the different modules of the application.

Environment: Manual testing, Test Director, Java, Java Script, C, C++, DB2, WebSphere.

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