Engineer Information Technology

Vitali Topciu

Chisinau, Republic of Moldova

+373-**-******, ******.******@*****.***

Profile

I'm working in Information Technology industry for the last 6 years with demonstrating ability to handle multiple tasks simultaneously in a fast, deadline oriented environment. I enjoy the challenges where my knowledge of Information Systems, communication skills and responsibility can be put to good use. Quick to learn and adapt to a new situations, configurations and technologies.

Education

Information Systems Management

Cyber Leader College, USA, GA 2014

Radio Communication Engineer

Military Institute, Republic of Moldova 2010

Work Experience

Endava, Republic of Moldova Dec. 2015 – Present

Systems Engineer

Monitoring and administrating the company infrastructure.

Installation, configuration and maintenance of virtual environment (VMware, Hyper-V).

Maintained the timely back-up of important data and servers.

Reduced the Service recovery time from 10-15 hours to 2-3 hours for most of services by automating backup, testing restore, documenting disaster recovery plans.

Managed and advised the deployment of new system designs.

Administrated SharePoint users, access, and page creation to meet user requirements.

Installation, configuration and maintenance of windows servers (2008; 2012).

Created and maintained technical documentation (Configuration Plans, Work Instructions, Knowledge base articles etc.) .

Resolved complex problems escalated from Local and Level 1 support teams.

Gilat Satellite Networks, Republic of Moldova Aug. 2015 – Nov. 2015

Systems Engineer

Administrated and supported corporate LAN/WAN network environment including switches, routers, firewalls.

Configuration of domain and local security policies.

Achieved higher level of infrastructure security by configuring VLAN's based on department function.

Installed and administrated WSUS server to manage windows systems updates, patching for 60 servers and 1200 workstations.

Built and maintained computer and user objects in Active Directory.

Performed troubleshooting and diagnostic to network failures.

Created and administrated virtual test environment for performing Disaster Recovery tests and check, analyze Windows Updates.

Provided Level 2 support to users.

Ministry of Defense, Republic of Moldova June 2010 – July 2015

IT Support Engineer

Oversaw the company's IT infrastructure.

Created and supervised the company's local area network for 20 hosts and 700+ workstations.

Administrated and supported corporate LAN/WAN network.

Contributed to the company security by implementing configuration of GPO policies and user guides.

Performed troubleshooting and diagnosis to hardware/software network failures and provided resolutions.

Increased security level of entire company infrastructure by installing and configuring Symantec Endpoint Protection server.

Participated in Information Assurance cell at the NATO's Combined Endeavor multinational exercise.

Network devices configuration (Cisco, MikroTik).

Developed training plans, supervised training and evaluated performance of junior staff.

Technical support to users.

Certifications

CCNA routing and switching

Cyber Leader College, USA, GA 2014

Languages

English - professional.

Romanian - native or bilingual.

Russian - native or bilingual.

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