Manager Sales

Jessica Hinson **** W. ***th Place y Overland Park, Kansas 66223

Home: 913-***-**** y Cell: 913-***-****

*******-******@***.***

Career Profile

Performance-driven,skilled business professional with a versatile administrative skill set developed through experience in account management and customer relations. Excel in resolving client challenges with tactical solutions that increase efficiency,customer satisfaction,and the bottom line. Proficient in MS Office Suite.Easily obtain certification with applications that sync with QuickBooks.

Professional Experience

Business Owner Overland Park, KS

Business Basics-OP, LLC 2015

Develop marketing materials to convert leads into customers. Consult with customers on regular basis to ensure projects are satisfactorily completed. Utilize Xero accounting software, Shopify, Square and PayPal, and Receipt Bank. Set up and maintain QuickBooks Online accounts so clients can easily monitor financial status of business. y Document account receivables and account payables, create and send invoices y Reconcile bank and credit card transactions

y Handle electronic deposits and withdrawals using proper accounting procedures y Process payroll and employee pay adjustments.

Operations Manager Lenexa, KS

Lenexa Manufacturing Company 2014 - 2015

Coordinated strategic plans for start-up, privately owned specialty design and manufacturing company with sales and distribution in domestic and international markets. Worked closely with management to develop strong business plans for future growth projects. Managed financial and operational infrastructure that supported 35% revenue growth over 9 months. y Planned and implemented sales and marketing activities. Acquired new customers to increase revenue potential to $500,000

y Fostered superb follow-up customer support through telephone and email contact Supervised six-member team plus interns and independent contractors involved in production, warehousing, pricing, servicing machinery, and distribution of goods y Provided bookkeeping and office management services, including accounts receivable, accounts payable, payroll, monthly tax deposits, quarterly reports, journal entries, and general ledger reconciliation

Jessica Hinson Page 2

Account Manager: Favorite Managed Services Overland Park, KS Favorite Healthcare Staffing 2012 - 2014

Managed staffing, billing, and payroll for seven medical accounts contributing to a 200% growth rate over a two-year period in a department that generated $12 million in annual sales. Increased account billing from zero to $45,000 a week over a ten-month period. Increased new accounts by $15,000 in two months.

y Marketed staffing services and solutions to health facility unit managers y Negotiated staffing rates for temporary and direct hire placement contracts y Trained new employees and clients on utilization of company technology y Conducted monthly meetings concerning account improvement with sales branches y Resolved staffing issues between staffing professionals and health care facility managers Assistant Manager: National Operations Call Center Overland Park, Kansas Favorite Healthcare Staffing 2006 - 2012

Promoted from staffing coordinator, to shift supervisor, to assistant manager within three year period. Directly supervised a staff of seven to ten employees in meeting revenue quota of $1.6 million weekly

y Planned, prepared, and revised work schedules according to budgets and workloads for 40 employees using computer scheduling and reporting systems y Managed bi-weekly payroll of $900,000 annual budget y Assisted and participated in planning senior staff/supervisor meetings y Recommended improvements in staffing and work flow procedures to management y Prescreened candidates for required qualifications and verified credentials Education

Masters in Business Administration May, 2014

Health Care Management Emphasis

Park University Parkville, Missouri

Bachelor of Science May, 2008

Management and Human Relations

MidAmerica Nazarene University Olathe, Kansas

Certifications

Certified QuickBooks User and ProAdvisor, 2015

Certified Pro forTSheets, 2015

Kansas Notary, 2015

Certified Public Bookkeeper, 2015

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