Caylin Stappenbeck
Lakewood, NY 14750
716-***-**** ************@*****.***
Summary of Qualifications
• Over two years’ experience in working in customer service
• Proficient with Microsoft Word, Excel, PowerPoint, Access, and the Internet
• Pleasant attitude and ability to work in teams
Education
• Jamestown Business College, Jamestown, NY May 2015
o Degree: Associate in Applied Science
o Major: Administrative Assistance/Medical
Relevant Coursework
o Medical Terminology
o Medical Office Systems
o Medical Coding and Transcription
o Accounting
o Computer Applications I,II
o Oral Communications
o Business Writing I, II
Experience
Olive Garden, Lakewood, NY October 2014 Present
Hostess
• Develop procedures that reduce average customer wait time
• Communicate with guests to properly seat them
• Answer questions and phone calls
TJ Maxx, Lakewood, NY October 2013 April 2014
Sales Associate/Service Desk/Cashier
• Answered phones, answered customer questions
• Worked with customers with questions about what we carried
• Stocked the store with new items