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Customer Service Administrative Assistant

Location:
Jamestown, NY
Posted:
March 19, 2016

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Resume:

Caylin Stappenbeck

*** ****** ******

Lakewood, NY 14750

716-***-**** act0jf@r.postjobfree.com

Summary of Qualifications

• Over two years’ experience in working in customer service

• Proficient with Microsoft Word, Excel, PowerPoint, Access, and the Internet

• Pleasant attitude and ability to work in teams

Education

• Jamestown Business College, Jamestown, NY May 2015

o Degree: Associate in Applied Science

o Major: Administrative Assistance/Medical

Relevant Coursework

o Medical Terminology

o Medical Office Systems

o Medical Coding and Transcription

o Accounting

o Computer Applications I,II

o Oral Communications

o Business Writing I, II

Experience

Olive Garden, Lakewood, NY October 2014 Present

Hostess

• Develop procedures that reduce average customer wait time

• Communicate with guests to properly seat them

• Answer questions and phone calls

TJ Maxx, Lakewood, NY October 2013 April 2014

Sales Associate/Service Desk/Cashier

• Answered phones, answered customer questions

• Worked with customers with questions about what we carried

• Stocked the store with new items



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