Customer Service Sales Representative

Chelsea Nakamura

** ****** **** **** ******, ON N0L1R0

Phone: 519-***-**** E-Mail: ****************@*****.*** Objective

Seeking an opportunity to become a dynamic and energetic team member that focuses on the clients wants and needs in order to build rapport and satisfaction.

Experience

Unmistakably You October 2015- Current.

182 Belgrave Ave, London, ON. Phone: 519-***-****

• Wedding Coordinator

• Responsibilities: assisting in planning weddings, providing input to couples on proper venues, decorations, food choices etc., networking and marketing, day-of planning and assisting, setting up events when needed, dealing with problems and handling them quickly and efficiently, making sure everything runs smoothly, meetings with couples, answering emails when needed.

Bellamere Winery and Event Centre April 2014- July 2015. 1260 Gainsborough Road. London ON. Phone: 519-***-****

• Server/ Lead Server

• Responsibilities: Serving Guests Food, Wine and Water, Setting up events and taking them down, leading other servers throughout the shift to ensure all responsibilities are taken care of, cleaning and occasional food preparation, being upbeat and friendly, dealing with guest problems and solving them in a fast manner, making sure the event is properly set up and everything is in it's right position, carrying out trays of food, clearing dishes and other items on guest tables.

Goodlife Fitness November 2012- February 2014

2-925 Southdale Road West London ON. Phone: 519-***-****

• Customer Service Representative

• Responsibilities: Greeting members, scanning key tags, dealing with member problems, signing members up, receiving payment, customer service care, cleaning, organization, computer skills (i.e. in putting information into the system and being able to use it efficiently), motivating members to continue to workout and fulfill the "Good" lifestyle.

Watch it! October 2013- January 2014

1680 Richmond St. London ON. Phone (519) 645- 0865

• Sales Representative

• Responsibilities: Rearranging, selling, repairing and cleaning watches, customer conversations and questions answered in a logical and professional manner, working on the computer system, communicating with other branche Education and Training

Digital Marketing Degree Sept. 2016

Fanshawe College. 1001 Fanshawe College Blvd. London ON Wedding Planner and Coordinator Certification- Boutique Course 2016 The Wedding Planners Institute of Canada

Business Diploma 2013-2015

Fanshawe College. 1001 Fanshawe College Blvd. London ON First Aid Course 2011

Standard and Emergency. St John Ambulance, 741 King St. London ON Smart Serve 2011

Smart Serve Ontario, Online Course.

Business Leadership Course 2010

Business Management and Resources, Online Course

High School Diploma 2010

Oakridge Secondary School, 1040 Oxford St W, London, ON. Skills Summary

• Communication skills: I am an exceptional listener and communicator who effectively convey information verbally and in writing. As well can communicate with customers in an efficient and professional manner, as well keeping a connection and satisfying each individuals needs.

• Flexibility/Adaptability: Flexible team player who thrives in environments requiring ability to effectively adapt to any situation and prioritize multiple projects. Can work multiple hours around others schedules and enjoy being a part of whatever new events are currently happening in the company.

• Interpersonal Abilities: Proven relationship-builder, able to relate to co-workers and inspire others to participate. In serving it is crucial to cooperate as a team in order to make each customer feel special and well looked after.

• Leadership: Goal-driven who maintains motivation and coach employees to meet standards. Benefitting me in this company to rise above my expectations and take leadership when need be. Able to take a situation for example, an angry customer, and make sure the team works together to find a viable solution.

• Teamwork: Resourceful team player who excels at building trustworthy relationships with customers and colleagues. Able to be relied on and make sure the store is working as a whole.

• Positive Attitude/ Passion/Energy: I am a highly energetic performer who has a passion for working and keeping a positive, upbeat attitude. Serving customers is a passion of mine and keeping an open and happy mind allows customers to approach you with a light heart and allow you to take them through the journey for the perfect service and everything they need.

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