Manager Management
Resume:
Marihelene Haynes, M.Ed.; MBA
*** ******** ****** ****: 610-***-****
Sinking Spring, Pa 19608 act08b@r.postjobfree.com
OBJECTIVE:
Pursuing a challenging position that will allow me to utilize my knowledge, skills and
abilities in a professional environment that will afford me the opportunity for personal and professional growth.
EDUCATION:
Masters of Education: Urban Education, Alvernia College, Reading, Pa
Research: Unteachable? A Look at the Learning Styles of Youthful Offenders
Masters of Business: Not-for-Profit, Criminal Justice, Alvernia College, Reading, Pa
Bachelors of Science: Criminal Justice, Shippensburg University, Shippensburg, Pa
Magna Cum Laude; Phi Kappa Phi Honor Society
PROFESSIONAL EXPERIENCE:
2015-Present IM4Q Surveyor
The Advocacy Alliance, Scranton, Pa
Conduct IM4Q and related surveys within Berks County for individuals receiving services for Intellectual and Developmental Disabilities.
2014-2016 Family Resource Specialist/Parenting Educator
Justice Works Youth Care, Reading, Pa
Provide in-home casework counseling (Domestic Violence, Behavioral, Sexual Offender, and Conflict Resolution) and Nurturing Parenting to families, children, and youth that are involved with Berks County Juvenile Probation and Berks County Children and Youth Services.
2012-2013 Clinical Supervisor
New Story (Salisbury Management, Inc.), Kenhorst, Pa
Provide clinical oversight to a team of Behavior Analysts, Crisis Intervention Specialists, Personal Care Assistants, and Behavior Support Specialists. Duties include direct supervision as well as performing Functional Behavior Analysis, development of Positive Behavior Support Plans, and execute Crisis intervention procedures; work in parallel to the Assistant and Director of Education, Teachers, and Classroom Assistants in order to develop and implement classroom management strategies that are in accordance with the Department of Education.
2010 - 2012 Clinician,
Abraxas Academy, Morgantown Pa
Provided Clinical services to Habitual and Sexual offenders as well as supervisory services to case managers in a secure juvenile treatment facility. Assisted in the establishment and support of the trauma informed Sanctuary Model of care that guides facility structure and treatment methods. Assisted with the training and development of clinical and support staff. Advised and consulted with the administrative team on the creation and implementation of alternate treatment modalities for the facility as well as the planning and construction of opening a new unit.
2009 - 2010 Program Manager
2006 - 2009 Human Resource Generalist
1994 -2002 Prospectus Berco, Inc., Reading Pa
As Human Resource Generalist, performed personnel activities including but not limited to recruitment and retention and creation and maintenance of company programs. As Program Manager, provided and monitored direct care services such as home budgeting, shopping, cooking, cleaning, and various supervisory activities.
2006 – 2006 Mental Health Professional II
Catholic Charities Lebanon Family Focus, Lebanon, Pa
Offered in-home/community based individual and family counseling as lead therapist utilizing Structural Family Therapy.
2005 – 2005 FAST Program Coordinator
Family Services, Eagleville, Pa
Provided services within the school system through the lead mental health agency in Montgomery County and acted as supervisor for the support team.
2002 – 2004 Crisis Caseworker
Supports Coordinator
Service Access Management, Reading, Pa
Delivered Mental Health Crisis services to consumers in need throughout the community; Directed case management services for people with mental retardation within vocational, residential and community settings.
2002 – 2003 Mobile Therapist
Pennsylvania Counseling Services, Wyomissing, Pa
Arranged for in-home/community counseling services to a diverse population of children and their families within the home environment; prepare plan-of-care, plans for behavior management, relationship building and marital relations.
2000 – 2002 Program Coordinator
1999 – 2000 Case Manager/ Counselor
CHOR Youth and Family Services, Inc., Reading, Pa
Progressed through a series of promotions culminating in the responsibility for the counseling and case management services for children and youth in residential and community based programing including but not limited to case management, counseling, supervisory, fiscal and administrative tasks for the effective operation of the program.
SKILLS and CERTIFICATIONS:
Safe Crisis Management Client Needs Assessment and Response
CPR and First Aid Sanctuary Model/Trauma Informed Care
Incident Management Medication Administration
Life Skill Development/Counseling Child and Adolescent Service System Program
Microsoft Office Word, Excel/ Windows Pennsylvania Certified Investigator
Environment (Department of Public Welfare)
Outcome Development for Mental Health Home and Community Services Information
and Mental Retardation System
PA Post Traumatic Stress Disorder Group Certified Sexual Offenders Treatment Specialist
Facilitator (NAFC)
ACCOMPLISHMENTS:
Possess excellent written and verbal skills that can cross various cultural and professional domains
Successfully managed 50 adjudicated youth, 15 support personnel, counselors and case managers
Educated in negotiation strategies/Active Listening
Developed an ongoing Wellness program that increased employee morale and retention
Successfully designed and implemented an Aftercare component to program structure
Enthusiastic, responsible, and have first-rate interpersonal skills
Effectively established and led a Helping Hands program between at-risk youth/ people with Mental Retardation
Marihelene Haynes, M.Ed.; MBA
References
Personal
Rachel Carter, B.S
IT Tech/Accountant, Edwards
Octagon Avenue
Sinking Spring, Pa 1960
Amy Febrez, Esq.
Private Practice
310 Winding Way
Womelsdorf, Pa 19567
Pauline James, MBA
Program Management Analyst, US Pentagon
3107 River Bend Ct, E102
Laurel, MD 20724
Robin Shilling
National Executive Director
The Pampered Chef
4585 Prestwick Drive
Reading, Pa 19606
Amanda Hernandez
Manager: Lotus Salon
33 W. Penn Avenue
Wernersville, Pa 19565
Professional
Athena Dedes, B.A
Parole Officer, County of Berks
633 Court Street
Reading, Pa 19601
Howard Rhorbach
Protection Services
Wyomissing, Pa 19610
Denise Dellaratta
Paralegal Manager
Morgan Lewis & Bockius
1701 Market Street
Philadelphia, Pa 19103
Rick Jones, BSBA
Psychiatric Rehabilitation Counselor
Project Transition
1727 Haak Street
Reading, Pa 19602
Suzanne Enright, BCBA
Consultant
153 Bayberry Drive
Limerick, Pa 19468
Contact this candidate