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Customer Service Construction

Location:
Washington, DC
Posted:
January 04, 2016

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Resume:

Pandora Shields

**** ****** ****,

Capitol Heights, MD 20743

E-Mail ***********@*****.***

202-***-****

Skills and Abilities

Work History

IASE Financial Consultants Washington DC

Contract Specialist/ Manager Nov 2004/Present

Ms. Brown 202-***-****

Conduct pre-award and post award actions required for acquisition of various supplies, services A&E and construction for major, complex, and urgent requirements where little or no contractual precedent exists to serve as guidance; develops and modifies procurement strategies or pricing structures based on sound business judgment in the best interest of the Agency.

Review purchase request, statement of work or specifications for completeness and conformance to acquisition procedures.

Prepare Acquisition Plan (AP) to document details of the solicitation and type contract envisioned with milestones.

Manages all contractual aspects of major programs under strict deadlines involving coordination of numerous contracts, long-range procurement planning based on a thorough knowledge of the program objectives and interrelationships with other programs, and skills in interpreting policies to solve unprecedented problems.

Procures extensive professional services typically thru competitive means along with accommodation of continuous and subsequent contractual changes as a result of program direction.

Administers extensive, highly complex contracts that require monitoring the performance of prime contractor and a large number of subcontractors, negotiating changes and claims, complex changes, and terminations or close out in accordance with the Federal Acquisition (FAR)/ Defense Federal Acquisition Regulation (DFAR) and Agency regulations.

Formulates guidelines implementing new development, and provides policy interpretation for contracting activities.

Performs or directs in-depth evaluations of the financial and technical capabilities, or the performance, of the contractor.

Initiates and conducts appropriate coordination with technical representatives, accountants or auditors, financial staff, attorneys and other contact specialists in both the Government and contractor organizations.

Obtains necessary information and supporting documentation (e.g., audit reports, pre-award surveys, justifications for sole source and all requirements) and resolves conflicts which may arise.

Skills and Abilities

Work History

U.S. Dept. of the Navy/Defense Naval Surface Warfare Center West Bethesda, MD

Contracts Specialist Apr 1990/Nov 2004

Ms. Bell 301-***-****

GS-1102-11 Equivalent to NT-III DEMO PAY BAND

Responsible for Pre-Award and Post-Award functions for procurements involving complex contracts of highly specialized, extensive new or innovative equipment systems, research and development, construction projects and services in accordance with the Federal Acquisition (FAR)/ Defense Federal Acquisition Regulation (DFAR) and Agency regulations.

Ensures appropriate functioning and required waivers, certifications, approvals and compliances have been obtained for purchase requests. Handles any problems associated with funding and coordinates actions through legal counsel as required. Coordinates determinations and findings for deviations to the Federal Acquisition Regulation

Select type of contract, method of solicitation and determines if options or bonding is required.

Develops complex acquisition plans source selection as required to meet the needs of the customers. Coordinates with technical personnel and assists with the development of intricate evaluation criteria.

Administers extensive, highly complex contracts that require monitoring the performance of prime contractor and a large number of subcontractors, negotiating changes and claims, complex changes, and terminations or close out.

Formulates guidelines implementing new development, and provides policy interpretation for contracting activities.

Develops and issues solicitations with appropriate clauses and Statements of Work (SOW). Utilizes Performance Work Statements (PWS) and design/build concepts whenever possible.

Performs market research to determine the use of commercial items when possible to meet needs of customers and determines source to be solicited.

Evaluates responses to solicitations, including price reasonableness, adequacy of competition, compliance with solicitations, and probability of meeting requirements.

Conducts complex negotiations which include prices, terms and conditions. Assists subordinates in developing negotiation objectives and assists during negotiations as requires.

Prepares Price Negotiation Memoranda (PNM) for complex and innovative requirements such as design/build construction projects. Makes awards consistent with established award factors.

Serves as a warranted Contracting Officer with a limited warrant. Promotes teamwork and total quality customer services on continuing basis.

Serves as a point of contact on assigned procurements.

Administers long-term complex contracts for procurements of extensive, highly specialized or innovative equipment systems, construction projects, research and development.

Responsible for publicizing all procurement's in applicable media.

Education

Prince George’s Community College, Lanham, MD 1986 Thru 1988

Spingarn Senior High, Wash., DC – Diploma Received 1981

Volunteer Experience

CFC Key Worker

Training & Certificates

Small Business Management (MKG-251 Sept 1986 Thru Dec 1986

English ENG-101 Sept 1988 Thru 1988

Management of Defense Acquisition Contract (MDAC-1 Basis) May 1989 Thru May 1989

Principles of Contract Pricing 21 Apr 1992 thru 8 May 1992

Applying the Service Contract Act Apr 1993

Ethics Training Sept 1993

Customer Service Training 30 Apr 1998 Thru 7 May 1998

Performance Based Acquisitions Jul 1999

DAWIA Certified

Held Contracting Officer’s Warrant

Liaison to Contracting Officer, Acting Supervisor and Team Leader

Skillful Word, Excel, Photoshop and MS Office

DFAS Defense Funding Acquisition System

Prism, eCMS-Electronic Contract Management Systems

FPDS-Federal Procurement Data System

PD2, People Soft

FFS-Federal Financial System

Skills and Abilities

Work History

U.S. Dept. of the Navy/Defense Naval Surface Warfare Center West Bethesda, MD

Purchasing Agent Apr 1987/Oct 1990

Procurement Clerk Dec 1984 Mar 1987



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