Engineer Customer Service

Software Test Analyst and Quality Assurance

VINITA JAIN 647-***-**** / 905-***-**** acszy0@r.postjobfree.com

SUMMARY OF EXPERIENCE

1.6+ years of experience in Software Validation, Quality Assurance and Testing in Applications for Telecom domain and Finance domain.

2.Experience in Functional Testing, Sanity testing, Regression, retesting, UI, Browser compatibility, Database testing.

3.Test document preparation (Business and test requirement document from BRD, Test Condition Matrix, Test cases document)

4.Review of testing document and execution of test cases, then defect reporting, follow up the raised bugs, retesting and closing of the issue.

5.Good experience of Test plan and Exit Report preparation.

6.Experience of preparing the daily status report and share with the clients.

7.Good knowledge of Object oriented concepts, C++ and SQL queries, Oracle Database.

8.Knowledge Agile and other project management methodologies for status reporting and coordination to meet timelines.

9.Working knowledge in Telecom domain for validation of value added services like mobile banking.

10.Basic knowledge of automation tool like QTP,Avalanche and Load Runner.

11.Involved in the multiple release simultaneously.

12.Good knowledge of bug tracking tool HP QC,JIRA and TFS.

13.Good knowledge of service now ticketing tool, sharepoint, SQL Server Management Studio, remotedesktop and VDI.

14.Good knowledge of installation of telephone banking application at server side and desktop side.

15.Complete understanding of SDLC and STLC.

EMPLOYMENT HIGLIGHTS

2013- Software Test Analyst CIBC Bank (NTT Data), Toronto, Canada

• Review documentation and attend project meetings to understand project requirements for the test environment, provide updates and feedback.

• Develop/maintain relationships and coordinate test environment activities with project, development, SIT, UAT and build teams.

• Create project implementation plans with developers help for other teams to follow.

• Raise/close RFCs for the changes in the testing environments.

• Perform shakedowns before handing the test environments to the QA teams and provide timely notification/escalation of possible issues/problems or any divergences.

• Participate fully as a team member, supporting test environments and promoting customer service, quality, innovation and teamwork.

2012-13 Senior Test Analyst Bravura Solution, Gurgaon, India

Responsible for full system testing cycle of very complex financial product, with all test documentation, Execution and bug logging and management reporting. Worked with geographical distributed team.

2011 Quality Assurance Engineer OneDesk, Montreal, Canada

Validation of web based customer feedback software, included Test Case Design, Test Case Review, Test Case Execution and Defect Reporting.Retesting and closing.

2008–10 Senior Quality Engineer Mahindra Comviva, New Delhi, India

Senior QA engineer for Banking Mobile application. Generate Testing Reports on release basis Regression testing. Handling technical coordination with clients, Project Managers and developers

2006–08 Software Engineer Impetus Technologies, Noida, India

Testing of load testing tool ‘Avalanche’. Involved in the complete testing of the product, Test document preparation, and followed complete Bug testing life cycle.

COMPUTER EXPERIENCE

Testing Skills: Manual, Automated, Functional, Black Box, Smoke and Backend,

Regression, Sanity, UI, Browser Compatibility testing, STLC and Bug life cycle. Reporting – Retesting- Closing of the bugs, Recreation and Retesting of forward fits and retro fits bugs.

Documentation: Business and Test Requirement, Test Plan, Test Condition Matrix, Test Cases document,

Exit Report, Daily Status Report, Test Planning, Testing Approach and Testing

Strategy Document.

Testing Tools: JIRA, HP QC (Quality Centre), TFS, QTP, Avalanche

Computer Skills: SQL, Oracle, Windows, UNIX, Java, C++, XML, USSD

EDUCATION

Masters of Computer Application, completed in 2006 with 78% from Banasthali University, INDIA

(3 years Full time University Master’s degree in Computers)

Bachelors of Science in Computers (Honors) in 2003 with 77% from Banasthali University, INDIA

(3 years Full time Bachelor’s degree in Mathematics and Computers)

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