Human Resource Manager

KATHY T. GLASGOW

*** ***** ******** *** ***********, South Carolina 29301

704-***-**** *********@***.***

SUMMARY

A high-energy and performance-driven human resource manager, with extensive experience in employee and labor relations, talent, performance, and change management, workforce and strategic planning, organizational development, benefits administration, recruiting, cost reduction, and compensation. Highly accomplished in initiating policies and procedures to improve the efficiency and organization of a business. Employs outstanding interpersonal skills to resolve complex personnel issues and develop excellent communication throughout an organization. Possesses a proven track record in reducing turnover, improving workforce retention, and enhancing the talent level of the staff by hiring degreed employees, contributing to the overall growth of an organization.

EXPERIENCE

CELANESE CHEMICAL CORPORATION

Human Resource Business Partner, 2005-2015 (2010-Present and previously 2005-2010)

Developed HR strategies, resulting in alignment of business strategies with sites linked to overall corporate goals. Oversaw employee relations and formed resolutions. Led, mentored, and motivated personnel, playing instrumental role in development of high-performing team members. Worked with managers on succession planning and development needs for employees to build talent within organization. Collaborated with site directors in driving cultural change through organization. Administered employee-engagement activities, working with managers on interpretation of survey, development of action plans, and championing activities around action items.

Conducted training with employees and leadership on policies, benefits, and processes. Ensured compliance with all state and federal employment regulations, including e-verify for both North Carolina and South Carolina. Provided leadership to site nurse to ensure compliance with leave policies at locations. Worked with sites for local market adjustments in wages and with corporate compensation as needed. Attended monthly union meeting with Meredosia site union committee. Assisted with negotiations, led management team in developing strategies, and served as chief spokesperson in effects bargaining.

Aligned key programs and processes to corporate, resulting in consistency across organizations.

Provided leadership and counseling to managers and employees, resulting in better understanding of HR philosophies, programs, and employment laws.

Designline corporation (Designline has since closed), Charlotte, North Carolina

Human Resource Director, 2010

Start-up business in Charlotte, North Carolina for Hybrid Electric buses. As HR Director, created HR policies and procedures, renewal of benefits, ran payrolls using outside vendor, and managed employee relations.

EASTMAN CHEMICAL CORPORATION, Kingsport, Tennessee

Human Resource Manager, 1999-2005

Trained managers on HR processes, policies, and programs, and led change management as corporate HR rolled out new programs and changes in benefits. Led compensation and performance-management initiatives, partnering with management to guide processes for consistency. Oversaw employee relations for division, including conducting investigations as needed.

Provided leadership and counseling to management and employees, resulting in accomplishing business objectives.

Integrated stand-alone site into company for payroll, benefits, processes, policies, and procedures, resulting in a fully integrated Eastman location.

OFFICE ENVIRONMENTS, INC., AND AFFILIATES, Charlotte, North Carolina, Human Resource Manager, 1994-1999. Provided overall leadership to management for human resource processes, including training of management and employees. Served as plan administrator and trustee of 401(k) retirement plan and analyzed plans, resulting in moving plan to new vendor. Educated employees on new benefits, resulting in increase in participation level to 92%. Implemented substance-abuse policy and testing procedures, and communication of policy and procedures to all employees. Implemented HR functions, such as recruitment, orientation, policies and procedures, and benefits.

KOLORTEX CORPORATE AND AFFILIATES, Charlotte, North Carolina, Human Resource Manager, 1988-1993. Advised senior and line management in HR processes and procedures. Implemented HR functions, such as recruitment, orientation, policies and procedures, and benefits. Developed salary ranges and job descriptions for positions, using survey data within industry. Oversaw benefits, renewals of benefits, and communications and training to employees.

FRINGE BENEFIT REVIEW, Charlotte, North Carolina, Account Manager, 1986-1987. Managed insurance packages for 22 companies. Visited clients to discuss design of benefit plans and renewals. Conducted employee meetings. Worked with underwriting of benefits and resolution to claims issues.

EDUCATION

UNIVERSITY OF SOUTH CAROLINA, Spartanburg, South Carolina

B.S., Business Administration, 1986

PROFESSIONAL DEVELOPMENT

Union Negotiations

Labor Law Update

Learning Agility

Employee Benefits Conference

The Employers Association

Lominger Competencies

AFFILIATIONS

Society for Human Resource Management (SHRM)

Spartanburg Human Resource Association (SHRA)

COMPUTER SKILLS

Microsoft Office Suite

SAP

ADP Payroll

HRIS

Outlook

HR tools for succession planning, and performance management

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