Customer Service Sales

History

- As a Junior draftsman and IT consultant I have the knowledge and skills necessary to complete any IT or related issue. I am a fast, efficient, and always see a task through to the end.

Recent Professional Experience

Junior Draftsman, Clerical, IT Networking 06/2010 - 07/2011 & 06/2015-Present

Rhyton Engineering

- Customer Service. Mail sorting, and delivery. Phone responsibilities. Ordering of supplies.

Customer Service, Light IT 04/2012 - Present

Citibank

- Provide outstanding customer service. Handle large amounts of cash on a daily basis. Refer clients to Personal Bankers to expand relationship, and better serve the clients financial needs. Received recognition for exemplary Customer Service within 3 months of starting. Nominated for an award by a local Branch Manager for outstanding help/Customer Service.

Customer Service, Sales, Cashier 08/2011 - 06/2012

Starbucks

- Provide outstanding customer service. Handle cash on a daily basis. Received recognition for exemplary customer service through anonymous customer surveys.

Educator 2007 - Present

Drum/Percussion Teacher

- Acquiring new students through word of mouth. Communicating/conveying material to suit different learning styles.

Networking, Contract Negotiation, Digital Marketing 2007 - Present

Professional Freelance Musician

- Sales and Networking; all clients accumulated through word of mouth. Hired for both studio sessions of recording, and live performances by solo artists and bands; all contracts self-negotiated.

Customer Service 02/2008 - 05/2011

The Cheesecake Factory

- Customer Service. Giving strong first impressions, and meeting guest needs.

Formal Education

LAVC (Engineering/Computer Science transfer) 2014 - Present

Musician's Institute, Associate of Arts Degree 2007

Shadow Mountain High School 2004

Skills and Strengths

- Team player; operates with confidence and efficiency, without sacrificing quality of service

- Fast learner, and very good with numbers

- Responsible, dependable, and goal-oriented

References

Available on Request.

Contact this candidate