Customer Service High School
Resume:
Latifah Atkins
Calumet City, IL
***************@*****.***
CAREER OBJECTIVE
to maintain a stable position within a company to utilize my skills and abilities
WORK EXPERIENCE
Independent Contractor – Sales
Coastal Subscription Agency – Pheonix, AZ – November 2014 to November 2015
Responsibilities:
Travel to different neighborhoods and suburbs going door-to-door with the goal of selling magazine subscriptions
Work an assigned territory, often up to 30-50 houses or locations per day
Write up orders for magazines
Take payments such as cash or check
General Labor
Nu-Way Staffing – Joliet, IL – August 2014 to October 2014
Responsiblities:
Worked within an established company that distributes catalogs, magazines and mail
Sort magazines and catalogs into proper categories
Cashier
Kmart - Lansing, IL - August 2013 to August 2014
Responsibilities:
Operated a cash register for cash, check, and credit card transactions,
Cleaned and organized the store,including the checkout areas and displays
Completed all point of sale opening and closing procedures,including counting the contents of the cash register
Welcomed customers into the store and helped them locateitems
Verified that all customers received receipts for their purchases
Cultivated a customer-focused shoppingenvironment by greeting and responding to all customers in a friendly manner
Answered questions regardingthe store and its merchandise
Organized racks and shelves to maintain the visual appeal of the store
Business Development Representative
Ridgeway Chevrolet - Lansing, IL - February 2013 to June 2013
Responsibilities:
Pursued all website inquiries in specific territories to increase potential customer base
Quoted prices, credit terms and other specifications
Evaluated current service needs and product satisfaction levels with established customers
Scheduled customers' appointments
Completed assigned outbound phone calls
Student Worker/Custodial
Student Health Center - Carbondale, IL - June 2012 to September 2012
Responsibilities:
Cleaned in and around the building, prioritizing safety at all times
Thoroughly scrubbed and cleaned bathroom fixtures and partitions
Washed and spot-cleaned files, desktops, office glass, partitions, door and walls
Inspected facility and grounds and picked up any trash, spot cleaned furniture and carpet, cleaned windows,glass partitions and mirrors using soapy water, surface cleaner and sponges, sanitized bathrooms
Keptjanitorial closets clean and organized, wiped down tabletops and chairs, dusted all furniture and fixtures thoroughly and carefully
Cashier
Baba's Famous Steak and Lemonade - Calumet City, IL - May 2010 to June 2011
Responsibilities:
Greeted customers and provided excellent customer service
Maintained high standards of customer serviceduring high-volume, fast-paced operations
Handled currency and credit transactions quickly and accuratelyfollowed food safety procedures according to company policies and health sanitation regulations
Stored foodin designated containers and storage areas to prevent spoilage or cross-contamination
Maintained clean andsafe environment, including in the kitchen, bathrooms, building exterior and parking lot
Answered telephonecalls and responded to inquiries
Kept ice bins filled, stocked, organized
Cleaned kitchen and cooking utensils
Took food orders and relayed orders.
EDUCATION
Certification as Nursing Assistant
Elim Outreach Training Center - Homewood, IL
2013 to 2013
Certification in Phlebotomy
Elim Outreach Training Center - Homewood, IL
2013 to 2013
Nursing
Southern Illinois University, Carbondale - Carbondale, IL
2011 to 2012
High School Diploma in General Studies
Thornton Fractional North High School - Calumet City, IL
2007 to 2011
SKILLS
•Proficient with computers
•Verbal communication skills
•Interpersonal skills
STRENGTH & HOBBIES
•Communication
•Reading
•Writing
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REFERENCE
John Goodloe
Carbondale, IL
Southern Illinois University Carbondale
**********@*****.***
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