Sales Representative

Location:

Posted:

January 04, 2016

LAYSHON COLLINS-HADNOT

***********@******.***

OBJECTIVE To obtain a position where I can utilize my skills and experience to benefit my employer and grow with the company.

WORK EXPERIENCE

YSL Cosmetics

Houston, TX

Cosmetic Sales Representative 04/14-05/15

-Educate and assist customers with product selection

-Initiate service consultations to determine the customer’s preferences and buying/service needs

-Explain and demonstrate the use of cosmetics through actual application

-Develop a repeat-business customer base for sales initiatives

Bethel's Place Empowerment Center Houston, TX

Receptionist 10/11-12/13 - Answer telephone, screen and direct calls.

- Take and convey messages.

- Provide information to callers.

- Deal with queries from the public and customers.

Fallas Paredes Houston, TX

Sales Associate . 02/10-04/11

- Provided Customer Support

- Opening and closing store, Cleaning, and sales..

- Cashier / re-stock

NCO Group Houston, TX

Tmobile Customer Care Rep. 06/09-8/10

- Provided Customer Support and Tech Support Daily

- Build rapport, listen, clarify and manage conversational flow

- Manage upset customers, conflicts and challenging situations.

EDUCATION

Dobie High School, Pasadena, TX High School Diploma, 2009

TECHNOLOGY AND RETAIL SKILLS

-Retail Sales

-Computer proficient in Microsoft Word, Excel, and data entry

-Cash-Handling Accuracy & Credit Card Transactions

-Detail oriented and deadline driven

-Loss Prevention Merchandising & Stocking

REFERENCES AVAILABLE UPON REQUEST