Human Resources Management
Resume:
NANCY DINKINS, SPHR-SCP
Shreveport, LA 71129
Cell. Phone 318/947-2274 Home Phone 318/687-1546
Email: *********@*****.***
EMPLOYMENT
EXCO RESOURCES/TGGT HOLDINGS*
**/*1-present
REGIONAL HUMAN RESOURCES MANAGER
Job duties:
Manages recruiting, training, and employee relations for locations within Texas and Louisiana.
Acts as a liaison between business units and corporate HR.
As part of the Human Resources Team develops policies, procedures, job descriptions and training programs.
Serves as first point of contact for all HR functions and to provide guidance on all HR initiatives.
Serves as community liaison to promote partnership and social responsibility within the areas we operate in.
Confers with management and supervisors to identify personnel needs, job specifications, job duties, qualifications, and skills.
Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
Develops recruitment programs, budgets, and collateral to attract applicants and to fill specific job openings.
Advises management in appropriate resolution of employee relations issues. Responds to inquiries regarding policies, procedures, and programs.
Administers Summer Intern Program
*EXCO Resources sold TGGT Holdings (a Midstream/Pipeline Company) at the end of 2013.
DAVID RAINES COMMUNITY HEALTH CENTERS
02/09-05/11
HUMAN RESOURCES MANAGER
Job Duties:
Developed newly formed Human Resources position and established policy and protocol for the department.
Responsible for payroll, training and development, employee relations, recruitment, and discipline for five sites.
Member of senior management team and Fiscal Improvement Committee.
Re-vamped evaluation process and salary ranges, revised job descriptions. Developed new orientation materials and onboarding procedure, employee handbook, and FMLA process.
Participated in hiring fairs and community activities, recruiting (including contract negotiation) for physicians and dentists.
GRUPO ANTOLIN LOUISIANA, (TIER I SUPPLIER FOR GENERAL MOTORS)
08/04-02/09 (lay-off)
HUMAN RESOURCES MANAGER
Job Duties:
Helped launch new assembly plant in less than thirty days.
Managed recruitment agency relationships, full-cycle recruitment & selection process, benefits administration, labor relations, new hire orientation and counseling/terminations.
Responsible for annual Quality Jobs spreadsheet to receive reimbursement from the state for a percentage of payroll costs.
Strategic management partner, directed staff and executive management on employment law, staffing and employee relations.
Developed HR policies, procedures, handbooks and internal documentation.
Serve as a Leadership coach to the management staff.
Participated in the development and implementation of Corporate HR initiatives and budgets.
Traveled to other locations to support and train other Human Resources departments.
Represented company in contract negotiations with UAW. Successfully negotiated their first labor contract.
Represented company in court and unemployment cases. Conducted investigations and audits as needed.
Served as plant environmental and safety coordinator. Helped roll out and administer quality plans such as Lean Manufacturing/5s, TS14969, and ISO 9001.
Monthly reporting of Human Resources Scoreboard through SAP.
TEACHING POSITIONS
Texas State Technical College 2007-2008 Adjunct Faculty
University of Phoenix- Shreveport Bossier Campus 2008-2011 Adjunct Faculty
Courses taught include subjects in Business, Human Resources, Psychology, Sociology and General Education
ADT SECURITY SERVICES KANSAS CITY, MO
04/00-05/04
HUMAN RESOURCES COORDINATOR
Job Duties:
Resolve management and employee issues for 1200 + employees.
Coordinate interview process, including administering and scoring assessment tests.
Coordinate background checks and drug screens, plan and work job fairs.
Administrator of company tuition reimbursement plan.
Research and file unemployment claims and appeals.
Process and monitor terminations, track corrective actions, coordinate internal application and promotion process.
Affirmative Action Plan Compliance: keep and organize records regarding AAP compliance in areas of promotions, benefits, transfers, new hires, and terminations. Conducted corporate-sponsored AAP audit annually.
Work within all federal and state guidelines to administer FMLA, STD, Worker's Compensation claims, and OSHA logs.
I began my employment with ADT as a temporary employee. I was hired as a Human Resources Clerk and quickly promoted to Human Resources Coordinator. My time at ADT was marked by a progression in responsibilities and duties commensurate with my experience.
EDUCATION
January 2001-May 2004 Park University Parkville MO
Bachelor of Science
Double Major: Management/Human Resources
Social Psychology
Graduated Summa cum Laude
November 2004-May 2006 Louisiana Tech University
Master of Arts
Major: Industrial/Organizational Psychology
GPA: 3.9
Certified as a Senior Professional in Human Resources by the HRCI- 2008, 2011, & 2014
Certified as a Senior Certified Professional by SHRM- 2015
Additional training in my field includes numerous courses and seminars such as:
Karass Effective Negotiating Ceridian Payroll System
OSHA/HIPPA/safety training Labor Relations
SAP/Oracle training (HRIS) Employment Law
Leadership Training Benefits Administration
ADP Payroll Administration FMLA, ADA, and Worker’s Compensation
References available upon request
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