Administrative Assistant Systems

INGRID L VINASCO HENAO

**** ******** ****** **, *** # 10306 The Woodlands, TX 77382 * 917-***-**** * ******.*******@*****.***

OBJECTIVE: to obtain a position where I can maximize my management skills.

EDUCATION

Vaughn College of Aeronautics and Technology Flushing, NY

Associate in Occupational Studies, December 2013

Airframe and Powerplant Technology Aviation Training Institute

GPA: 3.0/4.0

REVELANT COURSEWORK

Hydraulics & Pneumatics, Basic DC/AC Electricity, Aircraft Weight & Balance, Aircraft Operations & Publications, Aircraft Engine & Electrical Systems, Aircraft Avionics, Systems, Powerplant Electrical Systems, Powerplant Theory & Maintenance, Powerplant Systems, Aircraft Ignition Systems

Gas Turbine Theory & Maintenance, Aircraft Systems,

Certificate Airframe and Certificate Powerplant.

REVELANT EXPERIENCE

Envoy Air LGA Flushing, NY

Fleet Services Agent (Ramp Agent) August 2014- August 2015

oLoad and unload cargo, passenger’s bags, clean and service cabin interiors.

oDe-Icing the Aircraft; Move the cargo from the Aircraft with forklift

oPushing out/towing aircraft and related guideman.

DGS JFK, Terminal 4 Jamaica, NY

Administrative Assistant/Passenger Services Agent November 2013- August 2014

oCheck-in Passengers, Check-in Passenger Baggage. Assist unaccompanied minors (UMs), assist passengers with misplaces baggage. Verify passenger documentation for all international departures.

oManaging inventory of assets and supplies, monitoring critical level of stocks, sourcing for suppliers and submitting invoice(s); Sending out and receiving mail packages; Managing Files, Hiring Procedures, Payroll.

AirBerlin, JFK, Terminal 8 Jamaica, NY

Passenger Services Agent June 2013-Octuber 2013

oCheck-in Passengers, Check-in Passenger Baggage.

oAssist unaccompanied minors (UMs), assist passengers with misplaces baggage.

oVerify passenger documentation for all international departures.

JetBlue JFK-H81 Jamaica, NY

Specialist Materiels March 2013-May 2013

oMonitors and updates stock items, minimum and maximum stock levels. Use forklift to move heavy parts.

oPerforms inventory audits, inspections, and reconciliations of materials based on direction from leadership.

oLoads aircraft tires, brakes, and related aircraft parts and materials.

oPerforms data entry into the computer inventory system to include locating, issuing, receiving, and shipping of materials.

WORK EXPERIENCE

Vaughn College of Aeronautics and Technology Flushing, NY

Administrative Assistant February 2013-July 2013

oCommunicate with students to assist with FASFA and financial aid application process

oProvided general information to students over the phone and at front desk regarding college’s financial aid process

oAddressed and resolved students questions and inquiries and directed students to appropriate department administrator for further assistance if needed

Queensborough Community College Language Department Bayside, NY

Technology Fee Assistant March 2010-December 2011

oPerformed routine checks on department technology to ensure equipment worked properly at all times for college use

oManaged and mentored 6 work-study and 4 technology fee students to ensure expected duties and responsibilities were completed

oSupervised labs and smart rooms on daily basis to maintain security of technology equipment

LANGUAGE SKILLS

Fluent in Spanish and English

COMPUTER SKILLS

Proficient in PC and MAC

Proficient in Microsoft Word, Excel and PowerPoint

Proficient in Adobe Photoshop

Proficient in Amadeus

Proficient in Sabre and Shares

Proeficient in Kronos

References available upon request.

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