Real Estate Customer Service
Resume:
MARY ELLEN TUCKER
Pasadena, TX
E-mail: ************@*****.***
WORK EXPERIENCE
INEOS CHEMICAL COROPORATION 10-2006 -7-2007
League City, TX
Hazard Communications Administrator
Responsibilities included Product Safety (MSDS authoring, distribution, labeling). System administrator functions for the update of MSDS Authoring system include managing updates and user access. Communicated with users and troubleshoot issues. Coordination of third-party interfaces for MSDS distribution includes the following: Internal website links; Emergency response CD distribution; Managed daily / weekly reports and resolved conflicts. Assisted product managers with Product Registration in countries needed for commerce. Advised on the reporting requirements for TSCA Inventory Update Rule (IUR) and provide support for IUR submission and developed and implemented yearly audit. Communicated with raw material suppliers to obtain regulatory status of purchased chemicals. Provide TSCA Section 13 import certifications and TSCA Section 12(b) export notifications. Developed SHE policies that aligned with corporate policies. System administrator for Traction system, a self-reporting tool used for logging in SHE incidents for both corporate and plant locations. Assisted users with correct use of application and subjective material.
LAW FIRM OF CONNELLY BAKER WOTRING & JACKSON 7-2004 –10-2006
Houston, TX
Senior Paralegal
Assisted three named partners in performing research to identify potentially responsible parties (PRPs) who may be liable for the cleanup of hazardous waste sites; locating, gathering and organizing historical information about hazardous waste sites, including operations, ownership, regulatory compliance, and hazardous waste generation/disposal; researching the histories of corporations affiliated with the sites; assisting in writing and preparing reports that present the results of this research; witness identification and interviews; preparing information request letters and mailings; data entry and maintenance of evidentiary databases. Prepared and maintained various databases in preparation for trial. Prepared summaries of trial transcripts and depositions. Assisted with matters pertaining to commercial and toxic tort litigation. Monitored ongoing litigation cases pertaining to current litigation being performed by the firm. Clients included major chemical Corporations, Railroads and the State of New Jersey.
SHELL OIL PRODUCTS US 4-98 – 3-2003
SAFETY, HEALTH & ENVIRONMENTAL (SHE)
(SHELL, TEXACO AND SAUDI ARANCO WORKING TOGETHER)
SYSTEMS ADMINISTRATOR/REGULATORY ANALYST – HAZARD COMMUNICATIONS
Managed SQL based hazard communication system containing over 5000 Texaco and Shell petroleum products. Duties included performing hazard assessments on both products and components in preparation of Material Safety Data Sheets (MSDS) and Labels. Analyzed data from company’s legacy systems in order to implement new Prosteward system under severe time constraints. Acted as liaison between information technologists and business units in reviewing regulatory compliance including OSHA, DOT, TSCA, SARA, RCRA, NFPA and various state regulations. Developed and implemented procedures used in authoring and distributing MSDS’s and labels. Assisted in the preparation of Premanufacture Notifications for EPA. Supervised and trained five support personnel in performing these duties. Worked closely with Equilon’s (Shell & Texaco) lubricant business reviewing new and changed product compositions. Presented an overview of Product Stewardship at the Lubricant’s business technical training for distributors. Trained various business units in the use of Prosteward Online. Attended DOT training in basic and advanced hazard assessment of chemicals. Performed a variety of administrative duties including presentations, documents, time keeping, and record keeping.
SHELL OIL COMPANY
HOUSTON, TX
June 1997 – April 1998 – Environmental Analyst – Houston Retail District
Assisted in performing annual health, safety and environmental audits on 200 Shell branded service stations. Counseled with dealers regarding various compliance issues. Coordinated and maintained records of yearly underground storage tank and line testing. Assisted environmental engineer in securing necessary permits for remediation work. Managed applications and follow-ups for trust fund reimbursement for environmental clean up. Secured payment of over 1 million dollars from the state. Investigated and reported all accidents occurring at service stations. Assisted with special projects related to training and developing new audit procedures and follow-ups and safety policies.
May 1995 – June 1997 – Environmental Claims Administrator – Marketing Engineering
Managed, researched and investigated claims of alleged contamination of former Shell service stations sites. Duties included analyzing real estate documents, title reports, tax records, and Phase I & II environmental assessments to determine Shell’s potential liability under regulatory, statutory and/or common law. Responded to all RCRA notices. Participated in formation of procedures and policies in managing claims with included implementing use of databases and outside resources for information. Prepared site histories reviewing archived records and interviewing former Shell dealers. Communicated with various local and state environmental agencies regarding spill and leak histories of underground storage tanks. Coordinated with outside counsel in investigation of claims. Exercised due diligence in all claims including letters of request for information only. Participated in negotiations regarding Shell’s contribution to environmental clean-ups. Prepared indemnification agreements; standstill and tolling agreements; right of entry agreements. Monitored outside counsel legal costs associated with claimant’s application to state trust funds allocated for clean-up. Attended a hands on tank installation and training camp sponsored by Shell at Fluid Containment (formerly Owens Corning). Coordinated a Real Estate workshop with the Real Estate and Legal departments at Shell to educate participants of former Shell practices regarding real estate and legal issues.
January 1994 – May 1995 – Paralegal – Marketing Real Estate and Property Tax
Detail review of Shell commercial properties. Duties included analysis of leases, deeds, and related documents, preparation of documentation for data entry and integration of new properties into management system. Performed property management duties of processing lease renewals; amendments to leases; division orders; environmental reports; rent increases based on cost of living adjustments, appraisals and gallonage reports. Analyzed and prepared appropriate documentation for new leases and amendments, assignments of leases, right of entry agreements and records of restrictive covenants. Communicated with outside area real estate representatives and lessors in processing various changes of pertinent information. Prepared personal property tax returns for Shell’s fees owned and lease properties located throughout the U.S. Used company’s asset ledger to prepare Income and Expense statements requested by county appraisers to place values on properties. Inputted assessed values on land, improvements, and personal properties into mainframe computer system. Researched and investigated possible tax protests.
RAMEX Construction Company 1992 - 1993
Pasadena, TX
Safety Coordinator/Human Resource Manager
EDUCATION
San Jacinto College - Environmental Technology 1996 – 1998
Southwest Paralegal Institute Paralegal Studies 1993
University of New Orleans Chemistry/English 1977 – 1980
40 hour HAZWOPER Training
DOT Training
TSCA Training
ANSI MSDS and labeling training
Customer Service
Project Management Training
COMPUTER SKILLS
Microsoft Office, Advanced Access, SAP, Lotus notes, Westlaw, Summation, Matter Management, Prosteward, Atrion Intelligent Authoring and Ariel regulatory database, Internet research
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