Customer Service Cebu City

Shanice Bacareza Quilang

Door #*, Tita’s Apartment, Bellaville Subdivision, Labangon, Cebu City 6000

Cellular: 094*-***-**** Email: **************@*****.***

OBJECTIVE: Seeking a position as an online English tutor where I can apply my solid knowledge of the English language and teach students with it and help them improve more every day.

EXPERIENCE

Tutor Banilad, Cebu City July 2012 – September 2012

• Provided assistance to student with weak study areas

• Assisted students in acquiring better understanding of targeted weak areas within a subject or a subject as a whole

• Wrote individual tutoring plans in accordance to the individual needs of students

• Researched and recommended prudent textbooks and learning materials

Private School Admin. Assistance Brgy. Kasambagan, Cebu City June 2012 – December 2014

Helped out in encoding student information using Microsoft Excel, Microsoft Word

Ran errands (paying out electric bills, water bills.)

Organized student files

Helped out in filling up necessary information on documents

Call Center Agent WIPRO, Ayala Business Park, Cebu City September 2015 – January 2016

Health provider/customer service, provided benefits to callers/clients

EDUCATION

BS Mathematics Undergraduate, University of the Philippines Cebu

SKILLS

• Proven ability to lead and motivate students in a structured manner

• Able to design and implement effective education models

• Exceptional interpersonal and communication skills

• Strong ability to work in an organized manner and under duress