Customer Service Representative

Jarvis S. Bell

**** **** ****** **********, **. *8701 615-***-**** ************@*****.***

Objective

To obtain a position within a fast paced environment that will allow me to utilize my skill set and knowledge base.

Education

DIPLOMA JUNE 2004 MUSKEGON HEIGHTS HIGH SCHOOL

ART INSTITUTE OF NASHVILLE

Major: Culinary Baking, Pastry, and Savory Foods

Skills & Abilities

Excellent written, verbal, and interpersonal communication skills

Knowledge of Microsoft Software

Excellent time management skills

Work well independently or in a team environment

Leadership skills/Supervisory

Experience

Shipping and Receiving Lead/ Norbert Detrenssangle

Mt. Juliet Tn. 7/2014-12/2015

-Supervised material handlers.

-Ensured accuracy of all incoming and outgoing shipments.

-Gauranteed a safe work environment for all employees.

-Trained and certified all material handler staff members to successfully perform job tasks.

Outbound Material Handler, Exel Nissan Division

Lavergne, Tn. 9/2013-7/2014

-Operated forklift and other heavy PIT equipment.

-Pulled car parts in a timely and efficient manner to ensure productivity requirements were met.

-Successfully completed all job expectations expediently with no errors.

Inbound Customer Service Representative, Asurion

Nashville, TN 2/2012- 9/2013

-handled inbound calls from customers regarding wireless handset insurance claims.

-handled inbound calls from customers regarding roadside assistance request.

-Worked exclusively with existing customers to ensure customer satisfaction and to retain business.

Driver/Warehouse/Merchandiser. Mitchell Delta Distribution

Leland, Ms. 9/2007-1/2012

-Load and unload freight.

-Utilized excellent customer service skills while successfully working with groups from various backgrounds.

-Received a forklift certification and successfully operated PIT equipment.

References

Furnished Upon Request.

Contact this candidate