Customer Service Microsoft Office

AMAL NAEEM

*** ****** ********, ******, *******. Home: 416-***-**** Cell: 647-***-****

Email: *******@*********.**

Qualifications

• Proficient in the use of Microsoft Office (Word, Excel, and Powerpoint)

• Comfortable communicating with others in a written as well as a verbal manner

• Strong interaction skills and ability to work as part of a team as well as individually

• Confident in maintaining an organized work environment

• Experience with both Windows and Mac operating systems

• Working knowledge of the Python and Scheme programming languages Volunteer Experience

Froyo With a Twist – Event Manager June 2014

Milton, On.

• Proposed and received approval for a fundraising frozen yogurt event as a part of a team

• Developed customer service skills, while strengthening ability to work as a part of team alongside completing individual responsibilities

• Composed business report based on both expectations for the event and the actual outcome of the event

• Ensured that everything moved forward as planned and that all proceeds were accounted for

Tutoring January – June 2013

Milton, On.

• Volunteered as a mentor students in the Academic Principles of Math and English

• Taught and solidified basic mathematic concepts and edited essays and other written pieces and reinforced knowledge of basic grammar

• Communicated with parents and teachers about the students progress Education

Candidate Bachelor of Environmental Studies - Honours Geomatics, University of Waterloo, Waterloo, Ontario, September 2014 - Present Awards and Scholarships

University of Waterloo

• Faculty of Environment Entrance Scholarship 2014 o Awarded for maintaining an average of above 80% in secondary school

• University of Waterloo Merit Scholarship 2014

o Awarded for maintaining an average of above 85% in secondary school Proficient in Microsoft Office

• Confident in operating Microsoft Word, PowerPoint and Excel Big Brothers Big Sisters Milton November 2013 – May 2014

• Mentored a student and promoted the importance of completing ones education

• Advanced the students self confidence and self worth Linguistics

• Having been raised up in a bilingual household ignited a passion for the beauty of different languages and the cultures they belong to

• Fluent in Urdu

• Working knowledge of the Korean language

The Dramatic Arts

• Developed an interest in the dramatic arts through experience in both acting in and directing plays in high school

AMAL NAEEM

2

Professional Memberships/Activities and Interests

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