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Tampa, Florida, United States
December 30, 2015

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Luis Ortiz

**** ******** ****** ~ Tampa, FL ***** ~ 305-***-****~


** **** ******** ************ ****** skilled in all aspects of Information Technology and SharePoint Management. Technically-savvy professional with proven expertise in strategy and planning, client relations, program and project management, teambuilding and leadership. Keenly able to identify IT issues followed by swift problem resolution. Successfully interface with end-users and third party vendors utilizing tact and patience to field issues and address concerns. Far-reaching knowledge of IT security, backup, disaster recovery, print, and file share services. Expertise in Windows desktop operating systems, Windows Server 200*-****-****, SQL Server 200*-****-****, and MS Exchange 2007, MS SharePoint 2003-2007-2010-2013

Citizenship: United States

●Clearance: Top Secret with Poly

Career Path

S3 Staffing/ TECO Energy Sep 2015 – Present

SharePoint Consultant

Planned migration from SharePoint 2007 and 2010 to SharePoint 2013, including governance, system architecture, information architecture, PowerShell scripts, and migration strategy.

Provide subject matter expertise, training and daily maintenance and support for SharePoint WSS, 2007, 2010, and 2013 site collections.

Identified opportunities for improvement of internal SharePoint sites and site management policies and implemented the improvements.

Worked with Windows Engineers to correct problems with multiple services to include Search, Profile Service, Access Services, Excel, and Office Web Apps. Collaborated with information systems division to integrate business needs with technology.

ARMA Global, Inc./ USSOCOM Feb 2015 – Sep 2015

SharePoint Engineer / Knowledge Manager

Responsible for engineering and administering a distributed high availability SharePoint 2010 and 2013 Farms.

Developing and managing SharePoint Intranet Portal.

Structuring the organizations document management and taxonomy and developing workflows and SharePoint solutions to customer’s specifications.

Meeting with data owners and security management to gather requirements and develop a highly secured intranet portal utilizing out of the box, custom developed and third party solutions.

Architecting and administering a group of high availability SQL 2008 and 2012 Servers and integrated document labeling servers.

Meeting with members of the change management (CM) board and approving solutions and coordinating data migration projects.

Macaulay Brown, Inc / Lockheed Martin Feb 2009 – Feb2015

Knowledge Manger / System Administrator

●Responsible for hardware and software system configuration, installation, repair and maintenance on Microsoft and VMware Virtual Servers, PCs, VoIP, Encryption devices, network devices, VTC units and printers.

●Responsible for collecting and publishing DoD Special Projects annual report to Congress.

●Responsible for Content management and safeguarding information.

●Serves as the main contact for safeguarding all program information.

●Designed and manage Portal permissions, workflows, account creation, and AD management.

●Configure and install Windows 2003-2008 R2 Servers, SQL and SharePoint Portal Server.

●Provided technical and product evaluations to satisfy customer requirements.

●Manage SharePoint 2007and 2010 Server, SQL 2005-2008,Whatsup Gold, and SCOM 2007

●Provide Information Management/Knowledge Management for the client.

●Conduct Site Surveys and install new sites, develop parts list, and establish site technical relationships with new site personnel.

UNITED STATES SOUTHERN COMMAND / Sytex Inc. / Lockheed martin 2003 – 2009

Knowledge Manager - NETWORK MANAGER

●Administer and maintain a Collaborative Information Environment Server Suite which includes IWS, SharePoint Portal Server 2003-2007, DCO, and SQL DB

●Monitor network to ensure network availability to all system users, report daily operational status, and perform necessary maintenance to support network high availability.

●Responsible for the setup, operation and maintenance of a deployable command and control system (DJC2)

●Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

●Perform data backups, disaster recovery operations, routine network startup and shutdown procedures, and maintain control records.

●Coordinate and implement network security measures to protect data, software, and hardware.

●Reviewed KM policy and doctrine for compliance with US SOUTHCOM, OSD and Joint Staff guidance and assists US SOUTHCOM with KM related policy development.

●Integrate Collaborative Information Environment (CIE) tools into the staff processes and exercise battle rhythm.


Lead analyst / Project manager

●Accountable for training new ASA Support Analysts in proper techniques and procedures. Directly supervise and advised a team of 35 technicians. Performed personnel hiring actions, evaluations, managing work assignments, resolving personnel conflicts, develop management reports to higher management, and maintained positive customer relations.

●Monitor the performance of computer systems and networks, and to coordinate computer network access and use.

●Administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

●Supervise network support and client server specialists and plan, coordinate, and implement network security measures.

●Recommend changes to improve systems and network configurations, and determined hardware and software requirements related to such changes.



●Directed the success of 15+ member corporate security staff.

●Oversee access control system, alarm monitoring system, and remote video security system.

●Entrusted to stand as interim Security Director in his absence, after hours and weekends.

●Promptly addressed emergency instances and crisis management situations throughout the entire network of power generating facilities and sub-stations.

US COAST GUARD 1992 – 1999


●Installed, maintained, repaired, and managed sophisticated electronic equipment, including command and control systems, shipboard computer systems, communications receivers and transmitters, data and voice-encryption equipment, GPS navigation and radar, tactical and electronic-detection systems, and electronic-navigation equipment.

●Trained in copper and fiber termination and testing, performed installation projects, conduct site surveys, and developed materials lists.

●Networked client operating system, application installation and maintenance, configuration of workstations and file servers, and maintaining encryption devices.


Tunxis College, Farmington, CT, AS in Business Administration, 1992

Professional Development Training

●Electronics Technician, USCG MS SharePoint 200*-****-****

●A+, Security+ Cisco Network Administrator CNA

●Computer Security Microsoft Exchange 2003-2007

●Knowledge Management Training Windows XP and Windows 7

●Windows Server 2003 IT Project Management

●CISSP Training SQL DB

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