Priyali S. Korgaonkar
B-***, Jayashree CHS, Chikuwadi,
Shimpoli Village, Borivali (West)
Mumbai : 400092, India
E-Mail : email@example.com
Experience of 1 year in Production and Quality control
Experience of 1 year in teaching field for undergraduate level
Experience of 4 years in Customer Support and conducting Training in a diagnostic company
Vishat Diagnostic Pvt Ltd, Mumbai April 2012 – June 2012
Designation – Customer Support Executive
Preparing P.O. & follow up with principal companies for the same
Maintaining record of return goods & pending orders
Follow up with customers for the pending orders
Processing customer orders
CRIL, Mumbai August 2011 – December 2011
Designation – Executive Sales coordinator
Verification and Processing of orders in SAP
Preparing proforma invoices and delivery orders
Preparing of daily and monthly MIS reports
Follow up for outstanding payments
HDFC Standard Life Insurance Ltd, Mumbai March 2010 – September 2010
Designation – Claims assessor
Settling claims within given TAT
Preparing daily MIS
Follow up with investigation & branches for claim cases
Accurex Biomedical Pvt Ltd, Mumbai August 2003 – June 2007
Designation – Customer Support Manager
Handling distributor queries and settling their claims as per company guidelines
Conducting Technical Training Program for new recruits & existing sales staff.
Carrying out the monthly sales analysis of product groups.
Performing Q.A. analysis of returned complaint goods.
Handling complaints and technical queries of customers
Working as a primary interface between customers and the manufacturing department.
Keeping track of new complaints arising in the market.
Modern College, Pune July 2002 – April 2003
Designation - Lecturer
Conducted lectures and practical on General Microbiology, Biochemistry and Microbial
genetics for F.Y. BSc, S.Y. BSc and T.Y. BSc classes.
PolChem India, Pirangut, Pune Feb 2000 – July 2000
Designation – Quality Control Officer
Work involved performing Q.A. analysis of raw materials used for production of poultry
Performing Microbial Analysis of Final Products.
Scaling up of yeast culture for production of poultry feed.
Hoechst Roussel, Wagholi, Pune July1999– Nov 1999
Designation – Tissue Culture Technician
Maintaining and growing different cell lines such as MDBK, Vero, etc.
Performing primary Pig and Lamb kidney cell culture
Maintaining and assuring aseptic conditions in the lab
2000 – 2002 M.C.M ( Masters in Computer Management) First Class (70%)
1997 – 1999 M.Sc (Microbiology) First Class (64%)
1995 – 1997 B.Sc (Microbiology) First Class (62%)
Conversant with MS Office 2000
Familiar with C and C++.
Strong quality and customer focus
Good communication and interpersonal skills
Date of birth 8th December 1976
Languages known English, Hindi, Marathi, German
Marital Status Married
Available on request