Information Technology Manager

James Gibbs

Proven leader, Technologically savvy, Selfless and Organized Manager.

Austin, TX

************@****.*** - 313-***-****

* ** ******** ****** *******. 3 Combat tours to Iraq and Afghanistan, Proven leader and Manager. Accountable, proficient and attentive to detail, extremely focused in stressful, high volume work. Eager to serve other Veterans in need as well as the local populace. Experience in the following fields: Military Intelligence, Logistics, Retail, Custodial, Research and development, Information Technology, Security, Training, Forklift guru.

Authorized to work in the US for any employer

WORK EXPERIENCE

Logistics Coordinator/ Dock Supervisor

D&B Grocers Wholesale & Distributors - Westland, MI - November 2014 to December 2015 Responsibilities

Managed and coordinated with multiple warehouse selectors in order to maximize efficiency within a time sensitive environment.

Ability to pilot any and all reach trucks, forklifts, powerjacks, leading by example to load/ unload trucks with multifaceted logistical needs.

Master loader and trainer.

Accomplishments

Proven leader, attentive to subordinates with an emphasis on professional development. High turnaround for meeting all goals, inbound/ outbound. Skills Used

Leadership

Counselor

Professional Development

Speed and accuracy

Dependability

Loading/ unloading

Problem solver

Abstract idealistic thinker

Logistics Specialist/ Warehouse picker/ Forklift driver Primesource Building Products - Taylor, MI - January 2014 to June 2014 Forklift certified, electric and gas powered.

- Picks in timely manner, customer orders, that reach all of Michigan.

- Ability to load and unload any truck with pallets weighing over 2000 lbs. each.

- Utilizes state-of-the art technology to understand the receiving processes, freight flow and replenishment transition, productivity results and background inventory through the use of hand held scanners Logistics Specialist/ Freight control/ Flow team member Target Department Store - Colorado Springs, CO - March 2013 to January 2014 Performs daily logistical duties consisting of off- loading, accountability, and control of all merchandise

- Utilizes state-of-the art technology to understand the receiving processes, freight flow and replenishment transition, productivity results and background inventory

- Strong cognitive skills, including problem analysis, decision making

- Ability to unload a 2600 piece truck with one other team member in under 80 minutes

- Ability to work in small teams to accomplish daily logistical goals in time sensitive environments Front-end Department Supervisor

Babies R Us/ Toys R Us - Colorado Springs, CO - May 2012 to September 2012 Performs daily walk of department, promotes store sales and profit goals, conduct selling skills training, guest service and product knowledge training for all department associates

- Trains all associates on merchandising standards, exhibits an ownership attitude by promoting partnerships with store management, deliver excellence in guest services, including decision making/problem solving skills for service recovery

- Execute all safety and loss prevention standards. Responsible for incorporating training programs and business objectives, Guest Service Leader

- Ability to handle/prioritize multiple projects, able to identify others' strengths & assign work accordingly

- Responsible for opening and closing facility, accountability and securing store during scheduled shifts Analyst/ Supervisor

SIGINT - Fort Carson, CO - August 2009 to November 2011 Tracked over 300 enemy targets across Iraq for 36 Special Forces Detachments and two Seal Task Units, greatly increasing ability to counter threats anywhere in Iraq

- Implemented Signals Intelligence procedures that improved detection of insurgent activity, authored 2 SOP manuals for Joint military personnel and contract linguists

- Managed 12 person team's Intelligence production of real-time/ near real-time intelligence, resulted in the detention of over 20 High value individuals during Operation Iraqi Freedom VIII

- Directly supported CJSOTF-AP CST by providing database assistance using Global reach, Global vision, Association, and all DNR standard tools

- Researched using Scorpiofore, METRICS, Intelink on a daily basis, Proficient in GOOGLE EARTH, and CORE. Mapped and tracked daily targets, supported 4 Group BNs using Oneroof and collection management techniques

- Produced and serialized multiple Target packages covering multiple AOs, Integral part of 10th SFG coverage during Libya Crisis, spearheaded the display of Libyan forces via Google Earth products, provided pattern analysis and order of battle (OOB) support

- Acted as Contract Linguist Liaison while fulfilling duties as CJSOTF-AP J2 Technical Control Analysis Element NCOIC, produced and maintained up-to-date Cover term lists

- Served as CJSOTF-AP NSA Account representative/sponsor, responsible for creation and modification of joint personnel database accounts, ensured all analyst were equipped with baseline analytical tools Analyst/Supervisor

SIGINT - Fort Hood, TX - April 2007 to August 2009 Served as Technical Control Officer Supervisor, final approval authority of all time-sensitive reports produced by up to 9 analysts supporting OP Iraqi Freedom

- Performance led to 97% report accuracy, increasing timeliness by 30%

- Served as traffic identifier, responsible for identifying and evaluating mission essential information out of 2000 emitters to satisfy Multi-National Corps-Iraq Commanders

- Managed daily Guardrail analytic missions, monitoring 2 RC12 SIGINT platforms, completed and disseminated mission reports and statistics

- Deployed to directly support Guardrail aerial missions during Operation Iraqi Freedom, daily use of AMHS to monitor reports/ quality control, daily use of Global reach to research and produce products, used Intelink on regular basis

- Coordinated with NSOC TCAE on regular basis for training and quality control of disseminated information using NSTS phone and email

Analyst

SIGINT - Fort Gordon, GA - September 2005 to March 2007 Remote Operation Cryptologic Center (ROCC) Analyst/ Reporter, managed, produced, and disseminated hundreds of intelligence reports in support of CJTF-76, CJSOTF, and Multi-national Coalition elements

- Directly responsible at rank of E4 for I&W tippers that were visible by troops on ground, Deployed 1 year with TF Lightning and 297th Intelligence BN to Bagram, AFG ISO Enduring Freedom, worked next to CSG in direct support of AUSOF and CJSOTF personnel

- Used ONEROOF and UIS on a daily basis to manage incoming communication, ARCGIS, ARCVIEW, proficient in displaying battlefield/ enemy AO

- Tracked and analyzed enemy locations, proficient with mIRC chat, Microsoft chat, Used METRICS daily to research and produce intelligence products

- Produced GSM and PTT/HPCP products, briefed 10th Mountain Division J2 daily, proficient in Microsoft software; Powerpoint, Word, Excel

- Voluntarily Supported 763rd Expeditionary Reconnaissance Squadron during RC-135W Rivet Joint missions while deployed, compared and analyzed data in real time, tipping information to airborne personnel EDUCATION

Information Technology

Colorado Technical University - Colorado Springs, CO 2013

Signals Intelligence School - Goodfellow AFB, TX

High school Diploma in Quartermaster repair, A.P.G MD U.S. Army Ordnance Center and School - Detroit, MI SKILLS

Microsoft Office (8 years), Management (6 years), Leadership (10+ years), Forklift Certified (10+ years), Windows (10+ years), Military (8 years), Data Entry (8 years), Administrative Support (6 years), Professional Development (8 years), Powerpoint (8 years), Research and Development MILITARY SERVICE

Service Country: US

Branch: Army

Rank: Staff Sergeant

May 2003 to November 2011

Finished Military career serving as a SIGINT analyst and supervisor for 10th Special Forces Group (A). 3 combat tours serving Iraq/ Afghanistan.

Commendations:

JSCM x 3ARCM x 4NATO medalmultiple awards in support of SOCOM forces worldwide CERTIFICATIONS

First Aid/CPR

Army cert

Tactical Exploitation Systems

Forklift Operator

ADDITIONAL INFORMATION

HIGHLIGHTS OF QUALIFICATIONS

- Government Top Secret/SCI security clearance, last active October 2011

- 8 years of Military experience

- Make numerous and difficult decisions under stressful conditions

- Honorably discharged as a Support Signals Intelligence Analyst for US Special Forces

- Highly proficient in Windows software

- Retail Department Supervisor/ Key holder, Logistics Specialist

- 31.5 credit hours, Undergraduate studies in Information technology - Colorado Technical University

- Forklift certified, electric and gas powered

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