Sign in

Office manager tax consultant

Thornlie, Western Australia, Australia
December 28, 2015

Contact this candidate


Curriculum Vitae

Name: Laura O’ Flynn

Phone No: +61-046*******


Graduate from University College Cork Ireland, with honours Bachelor of Arts degree in History and Geography. Trainee solicitor having attained the law bar examinations in Ireland. Has worked previously in several taxation based environments and is keen to find a challenging office based position within an organisation where would be able to continue to increase work experience & develop abilities. First aid trained, self-starter can work as a team leader or independently to accomplish company objectives. Member of both the Association of Accounting Technicians (AAT), Institute of Certified Bookkeepers (ICB).


Date Institution & qualification

2015-2016 Open Colleges Australia- Cert IV Bookkeeping

2010-2012 Griffith College – Law-solicitors bar examinations

2006-2009 University College Cork – Bachelor of Arts, Joint Honours, History and


2000-2006 Coachford College, Co. Cork - Leaving Certificate (495 points)

Skills & Certificates

Trainee solicitor with much experience in the Australian Taxation area and Bookkeeping

Excellent working knowledge of tax regulations in Australia, New Zealand, America, Canada, Ireland & the UK & Superannuation process’

Preparation of income tax returns for individuals / companies / trusts / partnerships.

Management of Darwin Branch of Australian wide tax company.

Coaching: Provision of grinds in History, Geography & Irish for both Leaving and Junior Certificate state examinations.

Good working knowledge of MS Excel, Word, Power-point and other MOS software

Languages: Proficient French and Fluent Irish


TCA Tax Consultants Australia, Stuart Park, Darwin

October 2014-Present

Office Manager/Tax Consultant

Key responsibilities included:

Implementation of new administrative systems, one in particular was record management.

Preparation of income tax returns for individuals / companies / trusts / partnerships. Preparation of business and instalment activity statements.

Ability to develop action plans to ensure the company’s policies, procedures and controls were in compliance with applicable Australian legislation and regulatory requirements

Perform checking data input or validate totals on forms prepared by others to detect errors in arithmetic, data entry and procedures

Lodgement of returns in correspondence with Australian Taxation Office (ATO) rules

Ability to review company’s interim financial statements and managing the budget

Ability to examine and disseminate large amounts of information and to research topics

Resolve customer complaints and queries

Correspondence with the ATO both oral and written

Manage internal staff relations

Perform inventory control, ordering, and purchasing using various business bank accounts.

Negotiate agreements with vendors, ensure all deliveries accurate and on time.

Maintain Bank Accounts and Credit Card Account including daily reconciliation

Maintaining the condition of the office and arranging for necessary repairs

Ability to conceptualise and develop, in an innovative manner where required, initiatives aimed at expanding client base i.e. radio advertisements, email advertisements and Facebook incentives.

The Tax Shop, Cavanagh Street, Darwin

May 2014 – October 2014

Tax Consultant

Key responsibilities included:

Management of the Darwin office branch

Preparation of income tax returns for individuals / companies / trusts / partnerships.

Preparation of business and instalment activity statements.

Correspondence with clients on various tax related matters

Apply for TFN, ABN on behalf of clients

Using handy tax software, handy ledger, practice manager & bank link.

Tax Profit & Loss and Balance Sheet preparation for BAS and income tax purposes.

Proficient in handling the ATO portal.

Using "Handitax” tax preparation software, “Handiledger” “Practise Manager” and Bank link

Evaluate financial records such as income statement

Calculate preparation fees according to return complexity and processing time required

Booking phone appointments, calling customers about tax update and general office duties

Data entry, creating invoices and payables

Managed accounts payable and receivable

Maintain Bank Accounts and Credit Card Account including daily reconciliation., Pitt Street, Sydney

January2014 – May2014

Tax Consultant

Key responsibilities included:

Calculate and update customers of Tax and Superannuation procedures in which they can claim back

Deal with customer’s queries relating to local and international taxes and visas both in person and across the world via the internet/Skype from head office in Sydney.

Deal with new customers who have just arrived in country by setting up Sim cards and TFN's

Identify customer needs and explain and demonstrate services to them

Issue quotes and negotiate prices

Prepare contracts and record sales

Plan and work towards meeting sales targets and budgets

Report to employers on sales statistics and provide feedback about the marketing of new or established products

Team player who can demonstrate good interpersonal skills and ability to work across departmental and organisational line

Work on telemarketing campaigns

Green Dragon Recycling Limited, Cork, Ireland

May 2009-May 2013

Office Assistant

Key responsibilities included:

Answering telephone, ordering office supplies

Meeting and greeting clients

Dealing with incoming emails, faxes and post.

Entered accounting data on Excel spread sheets

Dealt efficiently with public queries about collections

Quickly understood and used complex record systems

Designed and produced brochures, flyers, spread sheets, reports, letters and memos.

Scanning and filing all documents

Responding to customer enquiries and complaints

Maintaining a clean and safe office

Maintain appointment diary electronically

Organize conference and meeting room bookings

Co-ordinate meetings and organize catering

Monitor and maintain office equipment

Organising external and internal meetings.

Liaising with other staff, regulatory authorities and clients

Making appointments and arranging travel and accommodation.

Handling expense claims and arranging invoices.

Carrying out routine administrative duties like photocopying and filing etc.

Writing reports

Promoting a professional image of the company.

Responsible for stationery acquisition

Johnson and Company Solicitors, Cork Ireland

Oct 2007- May 2008

PA to Solicitor

Key responsibilities included:

•Welcoming guests and clients by greeting them in person or on the telephone; answering or directing inquiries.

•Maintaining office calendar by planning and scheduling conferences.

•Maintaining client confidence by keeping client information confidential.

•Preparing letters and reports

•Arranging appointments for clients

•Taking messages and responding to emails

•Typing/word processing documents

•Filing documents

•Using a variety of software packages

NEW LOOK (Retailers), Cork, Ireland

January 2004-September 2007

Retail Sales Supervisor

Key responsibilities included:

Prepared and managed a rota for a team of 30 Sales Assistants

Dealt with customer complaints, queries and requests. Ensuring a professional approach, even with difficult customers

Monitored and updated sales display areas

Stock replenishment and cleaning of sales areas

Experience in handling large sums of money while cashing up

Developed communication, organisational, leadership and teamwork skills

Excelled in building and motivating management and hourly teams. Developed many entry-level associates to leadership positions

Interests- Various: Tennis, swimming, reading

REFERENCES: Available On Request

Contact this candidate